BattleTag Reset Available

Hotfixes take care of bugs in patch 2.4.1

The BattleTag that is required to play Blizzard games can only rarely be changed; Blizzard is giving out free resets right now to players who wish to adjust the moniker that they use. Recent hotfixes in Diablo III include a fix for a problematic bug that made certain monsters unkillable.

BattleTag Reset Available
To go along with the release of Overwatch this week, Blizzard has provided a reset to all BattleTags that wish to change names. Choosing this allows players to change the name on their BattleTag, and a new number will also be assigned. This will change the BattleTag that is used across all Blizzard games.

BattleTag Update

As we prepare for the launch of Overwatch next week, we have refreshed the free BattleTag update for all accounts! We often see feedback with requests to update your BattleTag, and as we move into a new universe filled with soldiers, scientists, adventurers and oddities it’s important that you have a nickname that represents you!

Like your current moniker? No problem! You will continue to keep and use your existing BattleTag without needing to take any action. Want to change it up? Visit your Account Management Dashboard, and click the Change link under your Account Details to the right of your existing BattleTag! Players on your Friends List, Heroes of the Storm, Hearthstone, and Overwatch will see the update soon after the change.

In addition to the above update, requests for an option to update BattleTags more frequently is something we hear often from players. We’re exploring the possibilities, and will be sure to let you know of any updates! Keep an eye on our game sites and forums for announcements.

It won’t be long before the agents of Overwatch are recalled to active duty, and we hope that this update helps you get ready!

Patch 2.4.1 Hotfixes
A handful of hotfixes have rolled out to the Diablo III servers over the past month, since patch 2.4.1 was released. The most recent fix took care of a bug where certain monsters like Grotesques could become unkillable.
Below you will find a list of hotfixes recently applied or coming soon that address various bugs or mechanic tweaks.

These hotfixes should not require you to download a new patch. Some of the hotfixes below will go live the moment they are implemented while others may require restarting the game to go into effect. Please keep in mind that some issues cannot be addressed without a client-side patch. Also note that changes to certain abilities will not be reflected in its tooltip until a patch is issued.

Last updated May 20. Hotfixes are denoted by the date they were applied to live servers.

Previous Hotfixes: [2.3.0] [2.4.0]


  • Fixed an issue where the bounty "Kill Fharzula" would be unable to be completed if Fharzula was killed before the Spirit of the High Cleric finished speaking (5/4)
  • Fixed an issue where the bounty "Wortham Survivors" would not spawn objectives if the player entered the zone from the Highlands Passage zone (5/11)
  • Fixed an issue where the bounty "Catapult Command" would not spawn objectives if the player entered the zone from the Skycrown Battlements (5/11)
  • Fixed an issue where monsters with special death effects, such as Grotesques, could occasionally not be killed (5/20)

  • Fixed an issue where the 35% damage increase from Akarat's Champion was not being applied when using the 6-piece bonus for Armor of Akkhan (4/28)

Community Spotlight - Patch 2.4.1 Guides
Community Manager Nevalistis put together a great list of guides to patch 2.4.1, including class guides and info about the new cosmetic items hidden throughout Sanctuary.

Patch 2.4.1 is now live and with it comes a deluge of great resources from members of our fine community! A little lost on your build? Want to track down some of those shiny new transmogs? There are dozens of great guides out there and we’ve compiled a list of some of the best.

Class Guides

No matter which class you’re playing, we’ve got you covered. Many builds have been updated or discovered and plenty of folks have put in the effort to share their PTR findings and leveling strategies for Season 6.

Note: Some content may contain mature language.

Content Guides

Plenty of new hidden treasures are available in Patch 2.4.1, primarily in the form of transmogrifications and cosmetic items. These community guides provide you with a heads up on how to acquire these shiny new goodies and an overview of what’s changed in 2.4.1.

Did We Miss One?

We're lucky to have such a passionate community that spans all corners of the internet. Did we miss your favorite YouTuber? Have you seen the ultimate write-up of your favorite build? Have you written a guide you think the rest of the community should see? Share with us in the comments! We can’t wait to see what you’ve been up to in our latest patch.

Hunting the Kahzra (Fallen) Pennant
Some of the new cosmetic items are very hard to find indeed, including a Kahzra / Fallen pennant. Nevalistis confirmed that it is available to be obtained.
Posted by: MissCheetah

I am pretty sure Nevalistis will look in to it and let us know if it exists. In the interest of hunting fun, I don't expect to be told where it is :)

I was already on it! Sorry for the delay, folks. Testing drop rates is one of the more complicated and time consuming investigations we can perform, so it took us a little while to be sure of this one.

Yes, the pennant you are referring to is live and can drop. However, it's one of the more rare cosmetic items that have been added. As with other cosmetics, I'm hesitant to reveal the location because, as MissCheetah mentioned, the hunt is part of the excitement and it's great to see the community working together to track these things down!

What I will say is that folks are starting to get on the right track, but aren't quite there yet. :) For example, this is indeed a Fallen pennant rather than a Khazra one.
Posted by: Darkmaster77

they're on campaign mode or adventure?

As with the other cosmetics added in Patch 2.4.1, this item should only drop in Adventure mode.
Just wanted to pop in here real quick to say I've extended the cap of this thread so you sleuths can continue your investigations. :)
The Fallen Pennant has been a really interesting beast, especially in terms of the community and how you've all come together to track it down. I really want everyone to know I admire your dedication, sleuthing skills, and perseverance, and I am so proud of the community that has built around these cosmetics!

Still, we agree that it's unusual we haven't seen anyone post about finding it or providing a guide by this point. We've run several investigations on this one, and while the pennant is meant to be on the rare side, right now it’s a little too rare. We plan on upping this rate to make the pennant easier to acquire; however, doing so requires a patch. In the meantime, I wouldn't blame you for suspending your search for the pennant until after the next patch, especially because there's still a puzzle to be solved here.

To reiterate; we won't be giving any hints on where or how to acquire this cosmetic item, though I'll be happy to confirm steps once they've been successfully discovered and the pennant has been found. Some things are meant to be a mystery, and the pennant is one of them.

I really appreciate folks bearing with me; testing aspects of the game that are heavily reliant on RNG in a reliable way is a time consuming process, so it can take a while when we look into these kinds of concerns. So thank you for keeping civil, organized, and friendly with one another!
Hi all,

In Patch 2.4.1, we introduced a number of new cosmetic items to the game including a few extremely rare items such as the Cosmic Wings and Rainbow Portrait. Among the items intended to be extremely rare are Steffon’s Heavy Lance, Mace of the Crows, and the Harvest Pennant (also known as the Fallen Pennant). As 2.4.1 unfolded, we were surprised to learn that nobody appeared to have found these items. Weeks passed, we checked and double-checked the data, and ran some internal tests—these items were intended to be rare and hidden, but had we perhaps hidden them too well?

Unfortunately, it turns out we made a mistake. Instead of making the items extremely rare, they did not appear at all. The development team is sorry for this huge misstep on our part—we know that our mistake caused many players to spend hours trying to locate items which we now see in hindsight was a wild goose chase.

How did this happen? Testing something that is intentionally extremely rare means we need to use some dedicated testing techniques. Our team uses a combination of code reviews, simulation and cheat codes to verify functionality. Sometimes things can appear to work correctly in parts, but malfunction when they are put together. For example, in the case of the Pennant, we were able to verify that individual portions of the criteria to obtain the Pennant functioned correctly, but the end to end process resulted in the Pennant being unattainable once the patch went live.

The dev team messed up and we’re sorry. We erroneously told our community team (including Nevalistis) that the Harvest Pennant could drop. We can’t make it right overnight but we’d like to start with two changes:

1. We’ve certainly learned our lesson, and going forward when things are intentionally this rare, we’ll have new testing procedures to make sure a similar mistake doesn’t happen again.
2. Although we cannot provide direct restitution to the individuals affected, we’re going to have a 48-hour Double Blood Shard Community Buff for this weekend.

Posted by: VroOmM

Posted by: Wyatt Cheng

2. Although we cannot provide direct restitution to the individuals affected, we’re going to have a 48-hour Double Blood Shard Community Buff for this weekend.


but you said

Posted by: Wyatt Cheng

Hey guys – just wanted to pop in and say that we don’t have any community buffs planned for this season.

The main reason is the one highlighted by other members of the community - while 2x buffs are super exciting while they’re active, they have negative effects at other times. The biggest is how demoralizing it can feel if you miss out on the community buff. One of the strengths of Diablo is when players feel they can play on their own schedule, when they feel like it. The 2x buffs really detract from a sense that any time is a perfectly good time to play. It can also cause people to burn themselves out trying to get the most out of the buff.

please explain before i become demoralized.

We didn't have any planned, but this is a special circumstance where we felt a buff was appropriate.
We've posted some more details on the buff. See this blog post!

Read on for a look back at the history of item tooltips in Diablo III.

Diablo Then & Now - Item Comparison Evolution
Diablo III recently celebrated its 4 year anniversary. The game has advanced and been refined over the years, including improvements to the User Interface. A blog post looks at the development of those tooltips.

It’s been four years and we’ve come a long way since the launch of Diablo III. From item overhauls to a brand new class and Act, the world of Sanctuary has never looked so good. However, some changes are larger than they may seem, making a tremendous difference in day-to-day gameplay. The inclusion and evolution of item comparison tooltips is one such example, so join me in taking a closer look at the development process behind this feature.

Then: Introducing Tooltip Comparisons

For many Diablo players, it can be a challenge to decide between potential upgrades. Gear can provide all manner of useful stats and the randomized nature of Diablo loot means upgrades come in countless combinations. Knowing which piece to equip takes great game knowledge, and that can be intimidating for the average or new player. As you may know, itemization has undergone a significant overhaul since the launch of Diablo III. In the beginning, Legendary items weren’t always the obvious choice. That evolution is a different story to tell, but it’s important context to keep in mind.

When we were looking to bring Diablo III to console, this presented a unique set of hurdles. Choosing which item to equip can be intensive and, especially where couch co-op was concerned, just didn’t translate well. We didn’t want the fun to stop every time your buddy paused the game to review loot. Keeping the pace of the game smooth was an important goal, and it was important to us that the solution was right for all platforms.

Whether in real life or Sanctuary, no one wants to wait around while you pick out which pants to wear.

This led us to the basic concept of item comparison tooltips, but the team expressed some concerns. As we were bringing something new to Diablo, we asked ourselves whether it was the right kind of new feature to introduce to the series. Over a decade had passed since the release of Diablo II and the way players approached games had changed drastically. We decided that it was a great opportunity for iteration and providing a tutorial-like element would only help more players enjoy Sanctuary.

More problematic was deciding whether or not it was okay to make some basic decisions on behalf of players. Again, we looked at the new feature as a training tool rather than an instruction manual. Ultimately, we want players to make their own gearing choices and we found that after players had received some guidance through the item comparison tooltips, they began to draw their own conclusions. This basic guidance allowed us to simplify enough to include a fast convenience feature on console in the form of Quick Equip.

Quick Equip makes assumptions, but ensures you're not interrupting gameplay.

To bring together the item comparison system, we condensed an item’s power into three generalized stats: Life, Damage, and Protection. These were the principles most players followed when making gear decisions, so we stuck with known categories in order for the at-a-glance comparison to remain familiar and easy to grasp for new and veteran players alike.

Clearly, not an upgrade.

This didn’t hit the mark close enough for us, especially as the game evolved. The information being presented went a little too far in generalization, resulting in stats that were misleading. The advent of Loot 2.0 in Reaper of Souls presented a unique opportunity to fine-tune this feature.

Now: Refining and Expanding Comparisons

Patch 2.0.1 launched just prior to the release of Reaper of Souls, introducing many new systems to the game in preparation for the expansion. One change was replacing the Life and Protection stats with new and better-defined stats.

In some cases, it was still tough to tell which items were truly an upgrade.

Enter Healing and Toughness. Toughness was intended to be an overall calculation of your Effective Health Pool, or EHP. This is a simplified summary of your hero’s survivability based on stats like maximum Life, Armor, Resistances, Dodge, and other types of damage reduction. Similarly, healing was meant to be an average of how quickly you could regain health. This first pass got the basic messages across, but some of the more variable stats (like Life Per Kill) caused confusing inflations and muddled the information given to the player. So in Patch 2.1.2, we made another change.

Some stats needed their weights adjusted while others needed to be excluded altogether.

“Healing” was replaced with “Recovery,” and the name was changed to not only better encompass its purpose, but to clearly highlight that change had occurred. The new stat estimated how much Toughness you would expect to recover in an average encounter, and we changed the weighting of certain healing stats to provide a more accurate picture.

In our current iteration, these stat summaries provide enough information to be useful to the average player and helps shine a light on how each stat contributes to your character’s overall power. This feature was so useful that we received a lot of community requests for a similar overview of follower equipment. In Patch 2.4.0, we fulfilled this request!

Mouse over a valid item in your inventory while your follower's inventory is open and you'll see the item comparison tooltip pop up!

Quality of life features are rarely as small as they look. What tweaks to the game have you noticed over the years? What change has made a noticeable impact on the way you play Diablo III? Let us know in the comments, we’d love to hear which features interest you most!

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