 | why wont my game update?:((1) | Category: GeneralAugust-27-2015 1:47 PM PDT (9 years ago)  |
| i've been trying to update to 2.3 for the past few days. i've also scanned my computer for anything that may cause it not to update for some reason. it says "we're having trouble transferring data. please wait while we keep trying" and ive waited for a few days now and still no progress on the update:( anyone know any way to fix it? | ||
 | why wont my game update?:((7) | August-27-2015 5:53 PM PDT (9 years ago) |
| jake, Make sure that your LAN settings and Internet Explorer settings are set correctly. Here's a support article that will help: Disabling Proxy Settings Make sure that you are running on the most recent version of Flash. Here's a link where that can be downloaded: Flash Player Update ***Uncheck the McAfee Security Scan option*** Let's try running a selective startup to see if that helps. Please be aware that running while in this mode can potentially disable any security programs you may have running. Here's a support article with steps on how run the selective startup: Closing Background Applications ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Customer Support Contact Information Got some feedback? | ||
