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Tyvalir
Login and Connection Issues - January 2 (Updated)(1)Category: GeneralJanuary-2-2015 11:51 AM PST (9 years ago) Go to Blizzard forum post
[UPDATE] 4:10 p.m. PST: The connection issues reported earlier appear to have been resolved. Thanks to everyone for being patient with us while we looked into and addressed your reports. As ever, we will continue to monitor the status of our games and incoming reports from our players.

If you ever have difficulty accessing our sites during a service outage, please don't hesitate to reach out to our Customer Support team via Twitter or by submitting a Customer Support ticket:

@BlizzardCS (Twitter): https://twitter.com/BlizzardCS

Customer Support Page: https://us.battle.net/support/en/help/topic/d3/

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[UPDATE] 1:49 p.m. PST: We're continuing to work to address issues affecting login, connectivity, and long game queues. We don't have a new ETA to share at this time regarding when these issues will be resolved, but we'll continue to provide updates in this thread as new information become available.

Thank you to everyone for being so patient. We hope to have you all back into Battle.net and playing your game of choice as soon as possible!

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[UPDATE] 11:55 a.m. PST: At this time we are currently hoping to have login and connectivity restored for both Battle.net and Diablo III in approximately 90 minutes. Please note that this just an estimate, however, and that these issues may take longer to resolve.

As always, should this estimate change, and should these issues persist after that time frame has expired, we will post an update to this thread. We will also be sure to provide an update once all issues are resolved.

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Good morning, everyone!

We're aware that many players are experiencing issues both logging into and staying connected to several of our games, including Diablo III.

While we don't have an ETA to share at this time for when login and connectivity will be restored, we're working to address the issues presently and will provide further updates as more information becomes available. You can follow this thread for those updates or check out our @BlizzardCS Twitter feed.

We sincerely apologize for any inconvenience this service interruption has caused, and would like to thank you so much for your patience (and your reports). We hope to have our Battle.net service restored and running smoothly just as quickly as possible.
[Post edited four times, last edit by Tyvalir at January-2-2015 4:21 PM PST (9 years ago)]
Avatar of Tyvalir
Tyvalir
Login and Connection Issues - January 2(2)January-2-2015 11:53 AM PST (9 years ago) Go to Blizzard forum post
[UPDATE] 11:55 a.m. PST: At this time we are currently hoping to have login and connectivity restored for both Battle.net and Diablo III in approximately 90 minutes. Please note that this just an estimate, however, and that these issues may take longer to resolve.

As always, should this estimate change, and should these issues persist after that time frame has expired, we will post an update to this thread. We will also be sure to provide an update once all issues are resolved.
[Post edited one time, last edit by Lylirra at January-2-2015 1:34 PM PST (9 years ago)]
Avatar of Tyvalir
Tyvalir
Login and Connection Issues - January 2 (Updated)(104)January-2-2015 1:50 PM PST (9 years ago) Go to Blizzard forum post
[UPDATE] 1:49 p.m. PST: We're continuing to work to address issues affecting login, connectivity, and long game queues. We don't have a new ETA to share at this time regarding when these issues will be resolved, but we'll continue to provide updates in this thread as new information become available.

Thank you to everyone for being so patient. We hope to have you all back into Battle.net and playing your game of choice as soon as possible!
[Post edited one time, last edit by Lylirra at January-2-2015 2:02 PM PST (9 years ago)]
Avatar of Tyvalir
Tyvalir
Login and Connection Issues - January 2 (Updated)(265)January-2-2015 4:21 PM PST (9 years ago) Go to Blizzard forum post
[UPDATE] 4:10 p.m. PST: The connection issues reported earlier appear to have been resolved. Thanks to everyone for being patient with us while we looked into and addressed your reports. As ever, we will continue to monitor the status of our games and incoming reports from our players.

If you ever have difficulty accessing our sites during a service outage, please don't hesitate to reach out to our Customer Support team via Twitter or by submitting a Customer Support ticket:

@BlizzardCS (Twitter): https://twitter.com/BlizzardCS

Customer Support Page: https://us.battle.net/support/en/help/topic/d3/
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