HikoSeijuro #1786 | code 3006?(1) | Category: GeneralJanuary-13-2015 12:51 PM PST (9 years ago) |
cannot log in after patch 2.1.2, getting stuck at retrieving hero list then code 3006. I'm playing with imac. Anyone has the same problem? |
Tyvalir | code 3006?(51) | January-13-2015 1:47 PM PST (9 years ago) |
Thanks for reporting this, everyone. We're currently investigating this issue. For now, the best thing to do would be to follow the instructions on this page (which Devander kindly pointed out). If this doesn't solve your problem, please let us know on the Customer Support page or by posting in our Technical Support forum. |
Omrakos | code 3006?(151) | January-13-2015 3:03 PM PST (9 years ago) |
Unfortunately, I don't have any sort of update to offer right now on the issue at hand. Could I get a few of you to try deleting your Battle.net cache folder and see if it helps? Just a couple will do. Deleting the Battle.net cache folder _________________________________________________________ I'm available in the forums Tuesday - Thursday 7 am - 4 pm Pacific Time, Friday 11 am - 8 pm Pacific Time ,Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos |
Omrakos | code 3006?(206) | January-13-2015 3:23 PM PST (9 years ago) |
Hi guys, turns out that at about the same time I made that suggestion, our network engineers think they isolated and resolved the problem. So while it's great that my idea may have worked, I don't really think it solved anything in this case. _________________________________________________________ I'm available in the forums Tuesday - Thursday 7 am - 4 pm Pacific Time, Friday 11 am - 8 pm Pacific Time ,Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos |