Diablo III
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Tsarnis		Problems with PS4 bonus item? Click here!(1)Category: Console Bug ReportsAugust-19-2014 12:55 PM PDT (10 years ago) Go to Blizzard forum post
Hi Everyone,

We've recieved a few reports that Playstation 4 players were having issues collecting their Infernal Pauldrons. This appears to be related to a license not properly being applied to some players' PSN accounts after entering the item code. Luckily, we have identified a workaround that should help most of you get past this issue:

    1. Navigate to the Settings option on the PS4 Dynamic Menu

    2. Select "PSN"

    3. Select "Restore Licenses"

    4. Re-launch Diablo III: Ultimate Evil Edition and you should find your preorder item in your inventory


Additionally, please ensure that your console is connected to the internet, as downloading the available patch over PSN is required to collect the item.
[Post edited one time, last edit by Tsarnis at August-19-2014 1:32 PM PDT (10 years ago)]
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