Avatar of Ignel #6175
Ignel #6175
save password function didn't work(1)Category: Technical SupportJuly-14-2016 8:19 AM PDT (2 years ago) Go to Blizzard forum post
i have played diablo3 for couple of years, and i always save my password, including battle.net service, and i never log out.

today, after i tried to login, i got the message 'login session expire' with some code. i'm really sorry, i didn't remember the code. after that, my save password function suddenly didn't work. i have to type my password each time i tried to open the game. but i can enter the game very well.

also i tried to un-tick the save password option, then tick again. but i don't find it work

i saw similar topics from a few years ago, but didn't find any luck. what happened now?

thank you
Avatar of Zuvykree
save password function didn't work(3)July-14-2016 12:00 PM PDT (2 years ago) Go to Blizzard forum post

They may end up being a permissions issue but we can troubleshoot down to that! The first step I would recommend is to uninstall the Battle.net Desktop app and install it to a new location such as C:\Users\Public for Windows. The reinstall steps can be found Here.
Avatar of Omrakos
save password function didn't work(6)July-15-2016 10:53 AM PDT (2 years ago) Go to Blizzard forum post

It looks like you've already made the change in our system from your old email address to the new one you're using now to post. I see playable characters on there too so I'm not sure why you would't be able to use it now.


In the future, please be careful not to post personal info on a public forum.

I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time,
Feedback? - https://www.surveymonkey.com/s/Omrakos
Feedback for Diablo Somepage