Diablo III
Avatar of Sabre5025 #1175
Sabre5025 #1175		Unable to initialize d3d device - AMD 390 with latest drivers(1)Category: Technical SupportJune-19-2016 10:18 AM PDT (8 years ago) Go to Blizzard forum post
I have tried the steps posted on other threads with no luck. Please let me know if any of the information below helps - Thanks!!!

User defined symbols path: F:\Blizzard\Diablo 3\Diablo III
2016.06.19 10:14:58.297354800 Diablo III Release (No Assertions) running under Windows 10-64 (Version 10.0.10586)
2016.06.19 10:14:58.297648300 <BUILD>2.4.1.36595 (118049-1455035)</BUILD>
2016.06.19 10:14:58.297882300 Cheats: DISABLED
2016.06.19 10:14:58.298081800 CPU Vendor: AuthenticAMD
2016.06.19 10:14:58.298258300 CPU Details: AMD FX(tm)-8320 Eight-Core Processor
2016.06.19 10:14:58.298417300 CPU Processors: 1
2016.06.19 10:14:58.298570800 CPU Cores: 4
2016.06.19 10:14:58.298726300 CPU Threads: 8
2016.06.19 10:14:58.298886800 16348.61 MB of total physical memory
2016.06.19 10:14:58.299041300 OS Language: English
2016.06.19 10:14:58.299194800 Application Path: F:\Blizzard\Diablo 3\Diablo III\
2016.06.19 10:14:58.312042300 --- OS memory stats -----
2016.06.19 10:14:58.312228800 Virtual size: 550.46 Mb
2016.06.19 10:14:58.312387800 Total free: 3545.42 Mb
2016.06.19 10:14:58.312547300 Largest free block: 2046.75 Mb
2016.06.19 10:14:58.312724300 --- OS memory stats end-----
2016.06.19 10:14:58.312927800 --- Main memory stats ---
2016.06.19 10:14:58.313095800 Total size: 404.00 Mb
2016.06.19 10:14:58.313252800 Total free: 359.72 Mb
2016.06.19 10:14:58.313407300 Largest free block: 359.72 Mb
2016.06.19 10:14:58.313572300 Total small size: 42.00 Mb
2016.06.19 10:14:58.313760800 Total small free: 41.97 Mb
2016.06.19 10:14:58.313958800 Largest small free block: 41.97 Mb
2016.06.19 10:14:58.314278800 --- Main memory stats end ---
2016.06.19 10:14:58.314528800 ----------------------------------------------

2016.06.19 10:14:58.314821800 Command Line: OnlineService.SSO=true -launch -uid diablo3_enus
2016.06.19 10:14:58.315099300 Monitor BPP: 32
2016.06.19 10:14:58.315276300 Lowest monitor BPP: 32
2016.06.19 10:14:58.599111800 Clock freq = 14318180
2016.06.19 10:14:58.599356300 NGDP detected
2016.06.19 10:14:58.599521800 WinSock started successfully!
2016.06.19 10:14:58.913713800 Adjusted initial working directory: F:\Blizzard\Diablo 3\Diablo III
2016.06.19 10:14:58.913924800 Detecting first installed locale.
2016.06.19 10:14:58.914290800 Detected: enUS
2016.06.19 10:14:59.764845800 Agent is successfully started or running already.
2016.06.19 10:15:00.317191300 AgentManagerImpl::GetStatus - bResult: 1, StatusCode: 200
2016.06.19 10:15:00.317422300 Agent is not reporting speed - this is a problem.
2016.06.19 10:15:00.317583800 Detecting installed locales:
2016.06.19 10:15:00.317752300 Found: enUS
2016.06.19 10:15:00.330843300 Agent selected locale: enUS
2016.06.19 10:15:00.331156300 FileSystemGetLocale, AgentSettings: 1
2016.06.19 10:15:00.331346300 FileSystemGetLocale, using agent locale: enUS
2016.06.19 10:15:00.331549800 FileSystemGetLocale, returned locale: enUS
2016.06.19 10:15:00.332644300 SNOFilesInitialize('Data_D3', PC, enUS)
2016.06.19 10:15:00.333187300 Working Directory: F:\Blizzard\Diablo 3\Diablo III
2016.06.19 10:15:00.376556300 --- OS memory stats -----
2016.06.19 10:15:00.376790300 Virtual size: 582.70 Mb
2016.06.19 10:15:00.376983300 Total free: 3513.17 Mb
2016.06.19 10:15:00.377186800 Largest free block: 2046.75 Mb
2016.06.19 10:15:00.377400300 --- OS memory stats end-----
2016.06.19 10:15:00.377610800 --- Main memory stats ---
2016.06.19 10:15:00.377770300 Total size: 404.00 Mb
2016.06.19 10:15:00.377955800 Total free: 323.57 Mb
2016.06.19 10:15:00.378153300 Largest free block: 321.04 Mb
2016.06.19 10:15:00.378326300 Total small size: 42.00 Mb
2016.06.19 10:15:00.378512300 Total small free: 29.95 Mb
2016.06.19 10:15:00.378706800 Largest small free block: 29.95 Mb
2016.06.19 10:15:00.378896800 --- Main memory stats end ---
2016.06.19 10:15:00.379372300 No NGDP Manifest key found for 'enUS_CoreData.mpq.hash'
2016.06.19 10:15:00.379567300 SNOFileLoadTextFile: 'Data_D3\Locale\ruRU\declension.txt'
2016.06.19 10:15:00.379760800 No NGDP Manifest key found for 'Data_D3\Locale\ruRU\declension.txt'
2016.06.19 10:15:00.379943800 SNOFileLoadTextFile: 'Data_D3\PC\Misc\banned_names.txt'
2016.06.19 10:15:00.380120800 No NGDP Manifest key found for 'Data_D3\PC\Misc\banned_names.txt'
2016.06.19 10:15:00.380328800 SNOFileLoadTextFile: 'Data_D3\PC\Misc\enUS_banned_names.txt'
2016.06.19 10:15:00.380503800 No NGDP Manifest key found for 'Data_D3\PC\Misc\enUS_banned_names.txt'
2016.06.19 10:15:00.380705300 SNOFilesAsyncInitialize()
2016.06.19 10:15:00.396995300 --- OS memory stats -----
2016.06.19 10:15:00.397185300 Virtual size: 583.95 Mb
2016.06.19 10:15:00.397343300 Total free: 3511.92 Mb
2016.06.19 10:15:00.397500300 Largest free block: 2046.75 Mb
2016.06.19 10:15:00.397654800 --- OS memory stats end-----
2016.06.19 10:15:00.397843800 --- Main memory stats ---
2016.06.19 10:15:00.398043300 Total size: 404.00 Mb
2016.06.19 10:15:00.398218800 Total free: 323.56 Mb
2016.06.19 10:15:00.398406300 Largest free block: 321.04 Mb
2016.06.19 10:15:00.398570800 Total small size: 42.00 Mb
2016.06.19 10:15:00.398726300 Total small free: 29.95 Mb
2016.06.19 10:15:00.398882300 Largest small free block: 29.95 Mb
2016.06.19 10:15:00.399036800 --- Main memory stats end ---
2016.06.19 10:15:00.399649300 Found 186089 assets in the TOC!
2016.06.19 10:15:00.583619800 ParseFileDataToKeyValues - uFileSize: 1337
2016.06.19 10:15:05.626740800 SNOPreload::InitializeForApp submit required SNOs in 3887816us
2016.06.19 10:15:18.341112300 SNOPreload::InitializeForApp in 16602270us
2016.06.19 10:15:18.342235800 GamelessGameGlobalsInit()
2016.06.19 10:15:18.342398800 CGameGlobalsInit()
2016.06.19 10:15:18.342554300 CGameGlobals::Init()
2016.06.19 10:15:18.342707300 Disabling loading screen for 31, 0
2016.06.19 10:15:18.348945300 ===== Battle.net Platform : Startup =====
2016.06.19 10:15:18.360299300 RoutingVersion: { string: "2.4.1.36595" }
2016.06.19 10:15:18.360475300 Client SNOPackHash: 0x8C64CA81
2016.06.19 10:15:18.360640800 ----------------------------------------------
2016.06.19 10:15:18.360798800 OnlineServiceDynamicVersion : DLL Battle.net Aurora 456baf2f18_public/105
2016.06.19 10:15:18.361006800 OnlineServiceStaticVersion : LIB Battle.net Aurora 456baf2f18_public/105
2016.06.19 10:15:18.361230300 ----------------------------------------------
2016.06.19 10:15:18.361532800 >>> BnetCommon::Platform::APIInitialize_Authentication -- CreateAPI Authentication
2016.06.19 10:15:18.361792800 >>> BnetCommon::Platform::APIInitialize_Account -- CreateAPI Account
2016.06.19 10:15:18.361969800 >>> BnetCommon::Platform::APIInitialize_Presence -- CreateAPI Presence
2016.06.19 10:15:18.362190300 >>> BnetCommon::Platform::APIInitialize_Friends -- CreateAPI Friends
2016.06.19 10:15:18.362393300 >>> BnetCommon::Platform::APIInitialize_Party -- CreateAPI Party
2016.06.19 10:15:18.362563800 >>> BnetCommon::Platform::APIInitialize_Chat -- CreateAPI Chat
2016.06.19 10:15:18.362731300 >>> BnetCommon::Platform::APIInitialize_UserManager -- CreateAPI UserManager
2016.06.19 10:15:18.362905800 >>> BnetCommon::Platform::APIInitialize_Resources -- CreateAPI Resources
2016.06.19 10:15:18.363087800 >>> BnetCommon::Platform::APIInitialize_Games -- CreateAPI Games
2016.06.19 10:15:18.363256300 >>> BnetCommon::Platform::APIInitialize_LocalStorage -- CreateAPI LocalStorage
2016.06.19 10:15:18.363623300 >>> BnetCommon::Platform::APIInitialize_ProfanityFilter -- CreateAPI ProfanityFilter
2016.06.19 10:15:18.363813300 >>> BnetCommon::Platform::APIInitialize_Challenge -- CreateAPI Challenge
2016.06.19 10:15:18.363996800 >>> BnetCommon::Platform::APIInitialize_Report -- CreateAPI Report
2016.06.19 10:15:18.364170800 >>> BnetCommon::Platform::APIInitialize_Broadcast -- CreateAPI Broadcast
2016.06.19 10:15:18.364354300 >>> BnetCommon::Platform::APIInitialize_Notification -- CreateAPI Notification
2016.06.19 10:15:18.364697800 REGION[D3]: errcode=0 value=US
2016.06.19 10:15:18.364911300 CONNECTION_STRING[D3]: errcode=0 value=
2016.06.19 10:15:18.365148800 CONNECTION_STRING_US[BNA]: errcode=0 value=us.actual.battle.net
2016.06.19 10:15:18.376110800 Protocol Hash = 0x1BC4EBC
2016.06.19 10:15:18.454255300 Build VersionEx: 2.4.1.36595 (118049-1455035)
2016.06.19 10:15:18.456921300 Initializing graphics subsystem...
2016.06.19 10:15:18.457151800 dpi = 96 96
2016.06.19 10:15:18.472704300 *************
2016.06.19 10:15:18.472874800 Device supports the following modes:
2016.06.19 10:15:18.483694300 800x600, 60 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.483874800 1024x768, 60 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.484043300 1152x648, 59 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.484227300 1152x648, 60 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.484370800 1280x720, 59 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.484512300 1280x720, 60 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.484655300 1280x768, 60 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.484797300 1280x800, 60 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.484989800 1280x960, 60 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.485132300 1280x1024, 60 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.485275300 1360x768, 60 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.485417800 1360x1024, 60 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.485560300 1366x768, 60 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.485703300 1440x900, 60 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.485846300 1600x900, 60 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.486020800 1680x1050, 60 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.486164300 1776x1000, 59 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.486307800 1776x1000, 60 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.486452300 1776x1000, 29 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.486596800 1776x1000, 30 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.486739800 1776x1000, 24 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.486882300 1920x1080, 59 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.487037300 1920x1080, 60 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.487224300 1920x1080, 29 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.487467800 1920x1080, 30 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.487695300 1920x1080, 24 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.487953800 1920x1200, 60 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.488151800 2048x1536, 60 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.488339300 2560x1440, 60 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.488507300 3200x1800, 60 Hz, 32 bits, Format = 22
2016.06.19 10:15:18.488662300 End GetValidDisplayModes *************
2016.06.19 10:15:18.488833300 *************
2016.06.19 10:15:18.489032800 Device supports the following texture formats:
2016.06.19 10:15:18.489187800 Usage = 0, Format = 0
2016.06.19 10:15:18.489340800 Usage = 1, Format = 0
2016.06.19 10:15:18.489493300 Usage = 0, Format = 2
2016.06.19 10:15:18.489649800 Usage = 1, Format = 2
2016.06.19 10:15:18.489790300 Usage = 0, Format = 3
2016.06.19 10:15:18.489931300 Usage = 1, Format = 3
2016.06.19 10:15:18.490073800 Usage = 0, Format = 4
2016.06.19 10:15:18.490214800 Usage = 1, Format = 4
2016.06.19 10:15:18.490355800 Usage = 0, Format = 5
2016.06.19 10:15:18.490504300 Usage = 1, Format = 5
2016.06.19 10:15:18.490644800 Usage = 0, Format = 6
2016.06.19 10:15:18.490785300 Usage = 1, Format = 6
2016.06.19 10:15:18.490926300 Usage = 0, Format = 7
2016.06.19 10:15:18.491068300 Usage = 1, Format = 7
2016.06.19 10:15:18.491238800 Usage = 0, Format = 9
2016.06.19 10:15:18.491379300 Usage = 0, Format = 10
2016.06.19 10:15:18.491546300 Usage = 0, Format = 11
2016.06.19 10:15:18.491688300 Usage = 0, Format = 12
2016.06.19 10:15:18.491830300 Usage = 0, Format = 23
2016.06.19 10:15:18.491971300 Usage = 0, Format = 24
2016.06.19 10:15:18.492113800 Usage = 1, Format = 24
2016.06.19 10:15:18.492254300 Usage = 0, Format = 25
2016.06.19 10:15:18.492396300 Usage = 1, Format = 25
2016.06.19 10:15:18.492590300 Usage = 0, Format = 26
2016.06.19 10:15:18.492739800 Usage = 1, Format = 26
2016.06.19 10:15:18.492882800 Usage = 0, Format = 30
2016.06.19 10:15:18.493022800 Usage = 2, Format = 30
2016.06.19 10:15:18.493166800 Usage = 0, Format = 31
2016.06.19 10:15:18.493307800 Usage = 2, Format = 31
2016.06.19 10:15:18.493481300 Usage = 0, Format = 32
2016.06.19 10:15:18.493624800 Usage = 2, Format = 32
2016.06.19 10:15:18.493763800 Usage = 0, Format = 33
2016.06.19 10:15:18.493902800 Usage = 2, Format = 33
2016.06.19 10:15:18.494041300 Usage = 0, Format = 36
2016.06.19 10:15:18.494214300 Usage = 2, Format = 36
2016.06.19 10:15:18.494354300 Usage = 0, Format = 37
2016.06.19 10:15:18.494492800 Usage = 2, Format = 37
2016.06.19 10:15:18.494631300 Usage = 0, Format = 38
2016.06.19 10:15:18.494769300 Usage = 1, Format = 38
2016.06.19 10:15:18.494977300 Usage = 0, Format = 39
2016.06.19 10:15:18.495128300 Usage = 1, Format = 39
2016.06.19 10:15:18.495305300 Usage = 0, Format = 40
2016.06.19 10:15:18.495490800 Usage = 1, Format = 40
2016.06.19 10:15:18.495642800 Usage = 0, Format = 43
2016.06.19 10:15:18.495791800 *************
2016.06.19 10:15:18.517045800 --- OS memory stats -----
2016.06.19 10:15:18.517252800 Virtual size: 723.54 Mb
2016.06.19 10:15:18.517395800 Total free: 3372.33 Mb
2016.06.19 10:15:18.517538800 Largest free block: 2046.75 Mb
2016.06.19 10:15:18.517682300 --- OS memory stats end-----
2016.06.19 10:15:18.517858300 --- Main memory stats ---
2016.06.19 10:15:18.517997800 Total size: 404.00 Mb
2016.06.19 10:15:18.518138300 Total free: 208.17 Mb
2016.06.19 10:15:18.518279300 Largest free block: 173.90 Mb
2016.06.19 10:15:18.518419800 Total small size: 42.00 Mb
2016.06.19 10:15:18.518560300 Total small free: 29.01 Mb
2016.06.19 10:15:18.518705300 Largest small free block: 29.01 Mb
2016.06.19 10:15:18.518880800 --- Main memory stats end ---
2016.06.19 10:15:18.522206800 ACTIVATE APP 1 iconic 0
2016.06.19 10:15:18.525363300 Opening Fullscreen Direct3D at 1920x1080, 32 bit, 59 Hz.
2016.06.19 10:15:18.525609800 VSync: Disabled
2016.06.19 10:15:18.525979300 ****** Graphics Device Info ******
2016.06.19 10:15:18.526293300 aticfx32.dll
AMD Radeon (TM) R9 390 Series
\\.\DISPLAY1
2016.06.19 10:15:18.526573800 Driver Version 8.17.10.1452
2016.06.19 10:15:18.526864300 VendorID = 0x1002, DeviceID = 0x67b1
2016.06.19 10:15:18.527081800 ****** Graphics Device Caps ******
2016.06.19 10:15:18.527483800 Max Vertex Shader Consts = 256
2016.06.19 10:15:18.527870800 Max Texture Blend Stages = 8
2016.06.19 10:15:18.528427300 Max Tex Dimensions = 16384 x 16384
2016.06.19 10:15:18.528796800 Max SimultaneousTextures = 8
2016.06.19 10:15:18.529581300 Max Streams = 16
2016.06.19 10:15:18.529943300 Max Render Targets = 4
2016.06.19 10:15:18.530367300 Max Active Lights = 8
2016.06.19 10:15:18.530653300 VertexShaderVersion = 3.0
2016.06.19 10:15:18.531114300 PixelShaderVersion = 3.0
2016.06.19 10:15:18.531366300 Supports Gamma Control : TRUE
2016.06.19 10:15:18.531576300 Supports Depth Bias : TRUE
2016.06.19 10:15:18.531851800 Supports Scissoring : TRUE
2016.06.19 10:15:18.532163800 Supports Auto MipMap Generation : TRUE
2016.06.19 10:15:18.532388300 Supports Per-Stage Constant Color : TRUE
2016.06.19 10:15:18.532698800 Supports Temp Register : TRUE
2016.06.19 10:15:18.532863300 Supports Separate Alpha Blend : TRUE
2016.06.19 10:15:18.533029300 Supports Frame Buffer Blend Op: TRUE
2016.06.19 10:15:18.533193300 Supports Anisotropic Filtering : TRUE
2016.06.19 10:15:18.533379300 Supports StretchRect From Textures : TRUE
2016.06.19 10:15:18.579288300 -------------------------------------------------
2016.06.19 10:15:18.579483300 -------------------------------------------------
2016.06.19 10:15:18.579654800 CreateDevice() - 0x8876086A!
2016.06.19 10:15:18.579807800 Adapter = 0, DevType = 1, Behavior = 80
2016.06.19 10:15:18.579962300 W = 1920, H = 1080, Fmt = 21, BBC = 1
2016.06.19 10:15:18.580118300 MST = 0, MSQ = 0, Swap = 3, Windowed = 0
2016.06.19 10:15:18.580309300 EADS = 0, ADSFmt = 0, Flags = 0
2016.06.19 10:15:18.580468300 FSHz = 59, PresInt = 2147483648
2016.06.19 10:15:18.580620300 aticfx32.dll
AMD Radeon (TM) R9 390 Series
\\.\DISPLAY1
2016.06.19 10:15:18.580806300 Driver Version 8.17.10.1452
2016.06.19 10:15:18.580972300 VendorID = 0x1002, DeviceID = 0x67b1
2016.06.19 10:15:18.581175300 -------------------------------------------------
2016.06.19 10:15:18.581330800 -------------------------------------------------
2016.06.19 10:15:18.595745800 ShellCreateWindow: GfxWindowOpen: Failed
2016.06.19 10:15:18.595923300 ERROR: [D3D Error] Diablo III was unable to initialize D3D. Click OK to retry.
2016.06.19 10:15:18.601989300 de activate app 0 iconic 0
2016.06.19 10:15:18.679356300 UnhandledExceptionFilter
2016.06.19 10:15:18.838749800 Saved dump file to 'F:\Blizzard\Diablo 3\Diablo III\App-0.dmp'
----------------------------------------------
<ERROR-0>
***** UNHANDLED EXCEPTION: ACCESS_VIOLATION (c0000005)
</ERROR-0>

<STACK-0>
------------
Stack Crawl:
------------
7703B8CA ntdll.dll RtlSetThreadPoolStartFunc+154
76FFDF4D ntdll.dll EtwNotificationRegister+6477
76FFCC66 ntdll.dll EtwNotificationRegister+1638
74DF38F4 KERNEL32.DLL BaseThreadInitThunk+36
77035DE3 ntdll.dll RtlUnicodeStringToInteger+595
77035DAE ntdll.dll RtlUnicodeStringToInteger+542
6 frames dumped

</STACK-0>
<MODULES-0>
------------------------------------------------------------------------------

----------------------------------------
Loaded Modules
----------------------------------------

DBG-MODULE<005A0000 00023000 "WINMMBASE.dll" "winmmbase.pdb" 0 {e256a91e-2131-479a-9d863bcab765fc00} 1 1446172368>
DBG-MODULE<00800000 01ced000 "Diablo III.exe" "Diablo III.pdb" 0 {81196b26-1b05-4258-91a08d433b1f3544} 1 1459828079>
DBG-MODULE<03F10000 0014b000 "icuin49.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1438193098>
DBG-MODULE<0D410000 005d4000 "atiumdag.dll" "atiumdag.pdb" 0 {87f7e54f-7802-48ae-b2fc01f70a36a060} 1 1361902943>
DBG-MODULE<0F020000 00085000 "MSVCP110.dll" "msvcp110.i386.pdb" 0 {c4746119-b92c-4f38-9ea45bd8c4411763} 1 1352172949>
DBG-MODULE<0F8A0000 0001c000 "atiu9pag.dll" "atiu9pag.pdb" 0 {8fcef01d-9350-4026-ba903482f5a93dac} 2 1458567903>
DBG-MODULE<0F970000 000d6000 "MSVCR110.dll" "msvcr110.i386.pdb" 0 {d667470e-009a-4586-b69244cb837f958e} 2 1352172942>
DBG-MODULE<0FFC0000 00021000 "dbgcore.DLL" "dbgcore.pdb" 0 {1720562f-d9e0-4818-abf26293772d0090} 1 1446170960>
DBG-MODULE<10000000 00130000 "fmodex.dll" "fmod_dll.pdb" 0 {87d31eb2-20ac-4a9c-899bbeeed88be74b} 2 1446153404>
DBG-MODULE<3B970000 00607000 "battle.net.dll" "battle.net.pdb" 0 {f0a92a37-d2ed-4d46-975f6b607c0bafc2} 3 1453858146>
DBG-MODULE<4A800000 00108000 "icuuc49.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1438192867>
DBG-MODULE<4AD00000 01122000 "icudt49.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1438193724>
DBG-MODULE<5C3F0000 00278000 "AcLayers.DLL" "AcLayers.pdb" 0 {40f0a40c-5a37-48b2-a72fce04fc7b57c7} 1 1446172287>
DBG-MODULE<5CF90000 00132000 "aticfx32.dll" "aticfx32.pdb" 0 {d5670a71-56ca-4f7e-abb84b1c342a8fd5} 1 1458568456>
DBG-MODULE<5D7E0000 0000a000 "secur32.dll" "secur32.pdb" 0 {a5d42091-2e37-467f-99b56ef4dbd1ba16} 1 1446172687>
DBG-MODULE<60000000 0005d000 "ijl15.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 969018715>
DBG-MODULE<61640000 00018000 "MSACM32.dll" "msacm32.pdb" 0 {3c572658-fe0e-4b12-a1102c0cc503e228} 1 1446172479>
DBG-MODULE<62760000 0013f000 "dbghelp.dll" "dbghelp.pdb" 0 {815128d6-76c9-4193-be021147fec1d2ec} 1 1446171950>
DBG-MODULE<66680000 00003000 "sfc.dll" "sfc.pdb" 0 {41f742c4-97e2-421d-a52c85c2675f0ca6} 1 1446172502>
DBG-MODULE<69740000 0000f000 "sfc_os.DLL" "sfc_os.pdb" 0 {1949ea82-0682-4902-80b7da895fd970aa} 1 1446172485>
DBG-MODULE<6A120000 001cb000 "d3d9.dll" "d3d9.pdb" 0 {1cfe22d3-4d37-400b-bd31c1539407af75} 1 1446171318>
DBG-MODULE<6AF20000 00013000 "dhcpcsvc6.DLL" "dhcpcsvc6.pdb" 0 {289da560-4a28-4e46-a1bea0197a51ee6f} 1 1464409222>
DBG-MODULE<6D730000 000bf000 "fastprox.dll" "fastprox.pdb" 0 {0a14815f-bc31-4809-89fafde96a450ef1} 1 1446171549>
DBG-MODULE<6D7F0000 00011000 "wbemsvc.dll" "wbemsvc.pdb" 0 {ad4c0495-d680-49ef-bea78894f2799efd} 1 1446172772>
DBG-MODULE<6D820000 0000d000 "wbemprox.dll" "wbemprox.pdb" 0 {a9e13115-c5ac-4526-b533da521e180ab4} 1 1446172628>
DBG-MODULE<6D830000 00067000 "wbemcomn.dll" "wbemcomn.pdb" 0 {981aaa7d-3d10-4b21-b881e02bb0edf287} 1 1446172459>
DBG-MODULE<706C0000 0001d000 "dwmapi.dll" "dwmapi.pdb" 0 {dd365767-57e1-4617-8968e088f69eb88c} 1 1446172211>
DBG-MODULE<706E0000 00075000 "uxtheme.dll" "wUxTheme.pdb" 0 {b177a099-a67a-44d3-95541d49a5c8b5ae} 1 1446173185>
DBG-MODULE<722E0000 00014000 "dhcpcsvc.DLL" "dhcpcsvc.pdb" 0 {d5bb5c8a-a6bb-4c5b-9b7bb87456499728} 1 1464409163>
DBG-MODULE<72300000 00008000 "rasadhlp.dll" "rasadhlp.pdb" 0 {76007a28-7307-4b69-99dd5ff3859f9bac} 1 1452922550>
DBG-MODULE<72310000 00047000 "fwpuclnt.dll" "fwpuclnt.pdb" 0 {76981f8b-28e6-463c-98093a1d2816ae34} 1 1459229130>
DBG-MODULE<72360000 00011000 "wshbth.dll" "wshbth.pdb" 0 {efebd176-1d1b-4e97-823377def6c3ad8b} 1 1461385713>
DBG-MODULE<72380000 0000b000 "winrnr.dll" "winrnr.pdb" 0 {5cead492-6a57-45a7-a6be4b58af45b0be} 1 1446172510>
DBG-MODULE<72390000 00092000 "apphelp.dll" "apphelp.pdb" 0 {611dd751-1dc7-4eb3-85827c209c704e4b} 1 1446172279>
DBG-MODULE<72430000 00084000 "DNSAPI.dll" "dnsapi.pdb" 0 {1abfa770-016e-4b0b-95619b9d938b0921} 1 1459233616>
DBG-MODULE<724C0000 00014000 "NLAapi.dll" "nlaapi.pdb" 0 {03d6d2cc-1027-4429-aa1631bcf0b84342} 1 1446172509>
DBG-MODULE<724E0000 00016000 "pnrpnsp.dll" "pnrpnsp.pdb" 0 {a4b4453b-22c5-4dc1-8f3cacd2c5f3bc88} 1 1446172476>
DBG-MODULE<72500000 00012000 "napinsp.dll" "NapiNSP.pdb" 0 {e37a258d-8681-4130-aa00cf6e18fab98c} 1 1446172492>
DBG-MODULE<72D20000 002cb000 "iertutil.dll" "iertutil.pdb" 0 {a3937d3a-25b9-4334-a8710e67b8fb6027} 1 1464407754>
DBG-MODULE<72FF0000 0017c000 "urlmon.dll" "urlmon.pdb" 0 {d0158f1b-788e-4bca-871f65c0707116d5} 1 1464408087>
DBG-MODULE<73170000 00008000 "WINNSI.DLL" "winnsi.pdb" 0 {056b2b00-102c-42be-8ccd23e7385f3dc9} 1 1446172823>
DBG-MODULE<73180000 0004f000 "mswsock.dll" "wmswsock.pdb" 0 {d50c3156-6621-4b90-b165d3dbd4480f41} 1 1464409877>
DBG-MODULE<731D0000 00012000 "ondemandconnroutehelper.dll" "OnDemandConnRouteHelper.pdb" 0 {ef691369-8bdb-455f-89c356fefd42b11e} 1 1459235130>
DBG-MODULE<73410000 0001b000 "bcrypt.dll" "bcrypt.pdb" 0 {706179b7-4144-4582-b97c41d5392ecac5} 1 1446173168>
DBG-MODULE<73480000 00067000 "WINSPOOL.DRV" "winspool.pdb" 0 {4434250d-2ce0-45aa-847b1c46c4a909ed} 1 1456212943>
DBG-MODULE<73730000 00008000 "WSOCK32.dll" "wsock32.pdb" 0 {a55d3e85-4eff-41f5-8ff1587fd15648f0} 1 1446172595>
DBG-MODULE<737B0000 00016000 "MPR.dll" "mpr.pdb" 0 {acd46491-874f-4174-8989f7dd0754ce25} 1 1446172277>
DBG-MODULE<737E0000 00024000 "WINMM.dll" "winmm.pdb" 0 {e788d30a-156f-4dd9-a7821e5dafeacf84} 1 1446172400>
DBG-MODULE<73810000 00228000 "WININET.dll" "wininet.pdb" 0 {53585ad0-e963-40e5-b51eccab3c68db99} 1 1464408006>
DBG-MODULE<73A40000 0002f000 "IPHLPAPI.DLL" "iphlpapi.pdb" 0 {9161db94-12c6-4510-a31e99b60f402610} 1 1446171198>
DBG-MODULE<73A90000 0009b000 "WINHTTP.dll" "winhttp.pdb" 0 {7866e39e-4dee-4f72-b8ed63a73bbe0208} 1 1464408758>
DBG-MODULE<73BE0000 00008000 "VERSION.dll" "version.pdb" 0 {2c2c4f7d-dfb5-473f-8117069721f161f1} 1 1446172738>
DBG-MODULE<73BF0000 0000a000 "CRYPTBASE.dll" "cryptbase.pdb" 0 {3bc9e856-ca6d-4db0-bce44063ab2f1466} 1 1446172755>
DBG-MODULE<73C00000 0001e000 "SspiCli.dll" "wsspicli.pdb" 0 {7a5eea8c-3561-43bd-8c6f183f1ab614cd} 1 1446173154>
DBG-MODULE<73C20000 0000f000 "profapi.dll" "profapi.pdb" 0 {06046221-eb05-4815-9e9f20426506ffa2} 1 1446172635>
DBG-MODULE<73DA0000 0040b000 "SETUPAPI.dll" "setupapi.pdb" 0 {89af09e7-56a6-4d58-8c5b56911a5a19c7} 1 1464408558>
DBG-MODULE<74310000 00058000 "bcryptPrimitives.dll" "bcryptprimitives.pdb" 0 {78dd7297-52b3-4543-b12afc1b74aaac2c} 1 1464409098>
DBG-MODULE<74370000 00007000 "NSI.dll" "nsi.pdb" 0 {264376a8-a239-4ed7-b71f4e8ada773dd1} 1 1446172818>
DBG-MODULE<74380000 00044000 "sechost.dll" "sechost.pdb" 0 {052c5a7b-cdc5-4952-a6295e37323e788b} 1 1446172207>
DBG-MODULE<743D0000 004fa000 "windows.storage.dll" "Windows.Storage.pdb" 0 {bd175da0-10a0-4880-8ed49434c35d6f2b} 1 1461384639>
DBG-MODULE<748D0000 00092000 "OLEAUT32.dll" "oleaut32.pdb" 0 {2be3d03c-ed6d-4805-ba7d6638842db03d} 1 1446172142>
DBG-MODULE<749E0000 00084000 "clbcatq.dll" "CLBCatQ.pdb" 0 {ac276e8d-4b61-4158-badb7015d2749a7c} 1 1446172053>
DBG-MODULE<74A70000 000be000 "msvcrt.dll" "msvcrt.pdb" 0 {2bc6252c-c75e-492b-b9bc40643c9d8043} 1 1446172450>
DBG-MODULE<74C30000 0000e000 "MSASN1.dll" "msasn1.pdb" 0 {625d2ce4-c44b-46a1-9e4063adbd1caed0} 1 1446172699>
DBG-MODULE<74C40000 00006000 "PSAPI.DLL" "psapi.pdb" 0 {5b44879d-4aaf-4c2e-abe176bcdf32a0e4} 1 1446172833>
DBG-MODULE<74C50000 00045000 "shlwapi.dll" "shlwapi.pdb" 0 {968fdb62-a291-4fe7-b047236d26eca938} 1 1446171969>
DBG-MODULE<74CA0000 0011f000 "MSCTF.dll" "msctf.pdb" 0 {717fb72f-d0ad-4816-bba7b9d315429728} 1 1452921566>
DBG-MODULE<74DE0000 000e0000 "KERNEL32.DLL" "wkernel32.pdb" 0 {3886d90b-4654-4a42-b146e6ab1bf7a378} 1 1446173181>
DBG-MODULE<74EC0000 0017e000 "KERNELBASE.dll" "wkernelbase.pdb" 0 {fc1e0186-5754-4918-acd399b7dbd9949f} 1 1461386138>
DBG-MODULE<75140000 0000c000 "kernel.appcore.dll" "Kernel.Appcore.pdb" 0 {04cc3a21-900c-4206-bdead3ad7b34d1af} 1 1446172692>
DBG-MODULE<75210000 0005f000 "WS2_32.dll" "ws2_32.pdb" 0 {c680fa32-3d2e-4ae3-becf3e00fb8e45d1} 1 1464408947>
DBG-MODULE<75270000 00147000 "USER32.dll" "wuser32.pdb" 0 {91d2a8de-0eaf-4b10-8a25ce2772e1a381} 1 1461386108>
DBG-MODULE<753C0000 0007b000 "advapi32.dll" "advapi32.pdb" 0 {1bd76e9a-e08b-468b-a5ae4c5ae5608f5f} 1 1451957780>
DBG-MODULE<75440000 0008d000 "shcore.dll" "shcore.pdb" 0 {2d9a3f81-f2d4-4cb4-90cd9fcf1cf5c7ac} 1 1461384229>
DBG-MODULE<754D0000 013fe000 "SHELL32.dll" "shell32.pdb" 0 {1edab5d7-ee8d-40e8-b32f205de2cf1b5d} 1 1461384900>
DBG-MODULE<768E0000 00044000 "powrprof.dll" "powrprof.pdb" 0 {50feda75-f527-4c12-b3a2458bcb6084f9} 1 1446172451>
DBG-MODULE<76930000 001bd000 "combase.dll" "combase.pdb" 0 {42b32c45-706e-4457-a6fa0585f3544356} 1 1453870267>
DBG-MODULE<76AF0000 0002b000 "IMM32.DLL" "wimm32.pdb" 0 {86d88c8c-35cb-451d-b9194e719844f4f5} 1 1446173163>
DBG-MODULE<76B20000 000eb000 "ole32.dll" "ole32.pdb" 0 {43145220-8d3d-4001-a9f6da3b5da5a062} 1 1464408398>
DBG-MODULE<76C10000 00037000 "cfgmgr32.dll" "cfgmgr32.pdb" 0 {15f95eae-df95-4668-852bac64079ee976} 1 1446172318>
DBG-MODULE<76C50000 00179000 "CRYPT32.dll" "crypt32.pdb" 0 {2d1a742a-c07c-41fb-995014884ccd1768} 1 1461384910>
DBG-MODULE<76DD0000 0014f000 "GDI32.dll" "wgdi32.pdb" 0 {583b2aa2-672c-449e-8a329261aa871a3d} 1 1464409881>
DBG-MODULE<76F20000 000ad000 "RPCRT4.dll" "wrpcrt4.pdb" 0 {01863f9c-e91e-4be0-91dde2cbd4453665} 1 1461386108>
DBG-MODULE<76FD0000 0017b000 "ntdll.dll" "wntdll.pdb" 0 {94fd57a2-0b2b-4917-a44938faf1f21481} 1 1461386111>
DBG-MODULE<77790000 00865000 "atiumdva.dll" "atiumdva.pdb" 0 {f9fd9363-fdf7-4e6f-878678234b6b3fe7} 1 1458568317>
------------------------------------------------------------------------------
</MODULES-0>
------------------------------------------------------------------------------

----------------------------------------
x86 Registers
----------------------------------------

EAX = 0c2f3ee0 EBX = 002c7000 ECX = 0d3b22e0 EDX = d515cb23
ESI = 0d3b22e0 EDI = 0bbb2890 EBP = 0e51fd6c ESP = 0e51fcac
EIP = 0d3b22e0 FLG = 00010246 CS = 0023 DS = 002b
ES = 002b FS = 0053 GS = 002b SS = 002b

----------------------------------------
Memory Dump
----------------------------------------

Code: 16 bytes starting at (EIP = 0D3B22E0)

0D3B22E0: 6E 00 67 00 20 00 66 00 6F 00 72 00 20 00 74 00 n.g. .f.o.r. .t.

Stack: 1024 bytes starting at (ESP = 0E51FCAC)

0E51FCAC: CA B8 03 77 0C 66 99 0D 01 00 00 00 DC 19 DB 69 ...w.f.........i
0E51FCBC: D0 42 4D 05 50 B8 03 77 40 43 4D 05 00 70 2C 00 .BM.P..w@CM..p,.
0E51FCCC: E0 3E 2F 0C 90 28 BB 0B 98 09 00 00 A8 09 00 00 .>/..(..........
0E51FCDC: 48 FE 2F 0C E0 FD 2F 0C 00 00 00 00 00 00 00 00 H./.../.........
0E51FCEC: 00 00 00 00 1B D2 FF 76 D0 E0 FF 76 B8 E2 FF 76 .......v...v...v
0E51FCFC: 28 69 36 0C 23 CB 15 D5 60 43 4D 05 60 43 4D 05 (i6.#...`CM.`CM.
0E51FD0C: 00 00 00 00 D0 42 4D 05 A0 FE 51 0E 01 3B 00 77 .....BM...Q..;.w
0E51FD1C: 00 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00 ................
0E51FD2C: 00 00 00 00 4C D3 2E 0C 44 D3 2E 0C E0 8E 6C 00 ....L...D.....l.
0E51FD3C: 00 00 00 00 EC 01 00 00 A0 FD 2F 0C 00 00 00 00 ........../.....
0E51FD4C: A0 FE 51 0E DC 19 DB 69 B8 FC 51 0E BC F6 51 0E ..Q....i..Q...Q.
0E51FD5C: 70 FF 51 0E 50 ED 04 77 28 D2 86 10 00 00 00 00 p.Q.P..w(.......
0E51FD6C: D0 FD 51 0E 4D DF FF 76 A0 FE 51 0E 90 28 BB 0B ..Q.M..v..Q..(..
0E51FD7C: D0 42 4D 05 A0 FD 2F 0C 40 43 4D 05 D0 DE FF 76 .BM.../.@CM....v
0E51FD8C: F8 3E 2F 0C 4C 43 4D 05 3C FE 51 0E 00 00 00 00 .>/.LCM.<.Q.....
0E51FD9C: 00 00 00 00 A0 FD 2F 0C 84 FE 51 0E 00 00 00 00 ....../...Q.....
0E51FDAC: B4 FD 2F 0C 00 00 00 06 01 00 00 00 00 00 00 00 ../.............
0E51FDBC: 00 00 00 00 C0 FD 51 0E 4C 18 DB 69 80 FF 51 0E ......Q.L..i..Q.
0E51FDCC: 3C 19 DB 69 80 FF 51 0E 66 CC FF 76 A0 FE 51 0E <..i..Q.f..v..Q.
0E51FDDC: 40 43 4D 05 30 1B DB 69 D0 C6 FF 76 D0 C6 FF 76 @CM.0..i...v...v
0E51FDEC: A0 FD 2F 0C 9C 09 00 00 9C 09 00 00 00 00 30 00 ../...........0.
0E51FDFC: 02 00 00 00 D0 EA CF 22 05 00 00 C0 80 1F 00 00 ......."........
0E51FE0C: FF FF 02 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0E51FE1C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0E51FE2C: 00 00 00 00 07 00 00 00 01 00 00 00 01 00 00 00 ................
0E51FE3C: 40 43 4D 05 01 00 00 00 00 00 00 00 C8 3E 2F 0C @CM..........>/.
0E51FE4C: 00 E0 25 00 40 9B 42 0C 10 00 00 00 A8 FD 2F 0C ..%.@.B......./.
0E51FE5C: 00 00 00 00 48 FE 2F 0C 00 00 00 00 07 00 00 00 ....H./.........
0E51FE6C: 00 00 00 00 A0 FD 2F 0C A0 FD 2F 0C 00 00 00 01 ....../.../.....
0E51FE7C: 00 01 00 01 00 01 00 01 54 E2 25 00 84 FE BB 05 ........T.%.....
0E51FE8C: D8 FD 2F 0C D8 FD 2F 0C 40 43 4D 05 80 1C 00 00 ../.../.@CM.....
0E51FE9C: A0 FD 2F 0C 00 00 00 00 00 00 00 00 00 00 00 00 ../.............
0E51FEAC: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0E51FEBC: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0E51FECC: 00 00 00 00 50 B8 03 77 90 28 BB 0B 08 00 00 00 ....P..w.(......
0E51FEDC: 00 00 00 00 00 00 00 00 00 00 00 00 A0 FD 2F 0C ............../.
0E51FEEC: 00 00 00 00 40 02 00 00 00 00 00 00 00 00 00 00 ....@...........
0E51FEFC: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0E51FF0C: D0 42 4D 05 00 00 00 00 00 00 00 00 00 00 00 00 .BM.............
0E51FF1C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0E51FF2C: 00 00 00 00 00 00 00 00 00 00 00 00 48 FE 2F 0C ............H./.
0E51FF3C: E0 FD 2F 0C 00 00 00 00 00 00 00 00 00 9D 42 0C ../...........B.
0E51FF4C: 00 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00 ................
0E51FF5C: 00 00 00 00 00 00 00 00 30 1B DB 69 E0 FD 51 0E ........0..i..Q.
0E51FF6C: BC F6 51 0E CC FF 51 0E 50 ED 04 77 08 CC 86 10 ..Q...Q.P..w....
0E51FF7C: 08 00 00 00 94 FF 51 0E F4 38 DF 74 A0 FD 2F 0C ......Q..8.t../.
0E51FF8C: D0 38 DF 74 2C 0B 3C 6A DC FF 51 0E E3 5D 03 77 .8.t,.<j..Q..].w
0E51FF9C: A0 FD 2F 0C 6C 1B DB 69 00 00 00 00 00 00 00 00 ../.l..i........
0E51FFAC: A0 FD 2F 0C 00 00 00 00 00 00 00 00 00 00 00 00 ../.............
0E51FFBC: 00 00 00 00 6C 1B DB 69 A0 FF 51 0E 00 00 00 00 ....l..i..Q.....
0E51FFCC: E4 FF 51 0E 50 ED 04 77 A8 D0 86 10 00 00 00 00 ..Q.P..w........
0E51FFDC: EC FF 51 0E AE 5D 03 77 FF FF FF FF B0 B7 05 77 ..Q..].w.......w
0E51FFEC: 00 00 00 00 00 00 00 00 D0 C6 FF 76 A0 FD 2F 0C ...........v../.
0E51FFFC: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0E52000C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0E52001C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0E52002C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0E52003C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0E52004C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0E52005C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0E52006C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0E52007C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0E52008C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0E52009C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

------------------------------------------------------------------------------
2016.06.19 10:15:18.931314800 Reporting Error.
2016.06.19 10:15:18.955470300 Launching F:\Blizzard\Diablo 3\Diablo III\InspectorReporter\BlizzardError.exe with command line params:2016.06.19 10:15:18.955619800 F:\Blizzard\Diablo 3\Diablo III\InspectorReporter\ReportedBugs\2016-06-19 10.15.18\ErrorReport.Bug2016.06.19 10:15:18.955798800 -simple2016.06.19 10:15:18.955977300 -nocancel2016.06.19 10:15:18.956129800 -product2016.06.19 10:15:18.956286300 Diablo III2016.06.19 10:15:18.956448300 -reopen2016.06.19 10:15:18.956635300 "F:\Blizzard\Diablo 3\Diablo III\Diablo III Launcher.exe"2016.06.19 10:15:18.956806300 -attachment2016.06.19 10:15:18.956980300 F:\Blizzard\Diablo 3\Diablo III\InspectorReporter\ReportedBugs\2016-06-19 10.15.18\D3Debug.txt2016.06.19 10:15:18.957153800 -attachment2016.06.19 10:15:18.957335800 F:\Blizzard\Diablo 3\Diablo III\InspectorReporter\ReportedBugs\2016-06-19 10.15.18\App-0.dmp2016.06.19 10:15:18.957496800
2016.06.19 10:15:18.978969800 End of error report.
Avatar of Omrakos
Omrakos		Unable to initialize d3d device - AMD 390 with latest drivers(7)June-22-2016 7:37 AM PDT (8 years ago) Go to Blizzard forum post
Sabre5025,

Is this the only video card you've ever tried using for Diablo III or did you have it running on a different card before?

______________________________________________________________
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Feedback? - https://www.surveymonkey.com/s/Omrakos
Avatar of Omrakos
Omrakos		Unable to initialize d3d device - AMD 390 with latest drivers(10)June-23-2016 7:29 AM PDT (8 years ago) Go to Blizzard forum post
Sabre5025,

Could you please post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Press Windows Key + R.
Type DxDiag and press Enter.
In the DxDiag window, at the bottom, click Save All Information.
Name the file "dxdiag" and click Save. (note where it's been saved so you can find it)

Locate the Dxdiag.txt file just created and open it to copy and paste ALL of it's contents into your reply.

______________________________________________________________
I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time,
Feedback? - https://www.surveymonkey.com/s/Omrakos
Avatar of Omrakos
Omrakos		Unable to initialize d3d device - AMD 390 with latest drivers(12)June-24-2016 6:44 AM PDT (8 years ago) Go to Blizzard forum post
Sabre5025,

Nothing stands out as being a problem there but your Windows Error Reporting section does identify an AMD driver issue with the game.

---------------
Diagnostics
---------------

Windows Error Reporting:
+++ WER0 +++:
Fault bucket 50, type 5
Event Name: BEX
Response: Not available
Cab Id: 0
Problem signature:
P1: Diablo III.exe
P2: 2.4.1.36595
P3: 5703356f
P4: atiumdag.dll
P5: 9.14.10.960
P6: 512cfd5f
P7: 00112cfa
P8: c0000409
P9: 00000015
P10:

Did you ever copy older AMD driver files into your Diablo III game folder as a troubleshooting step? If so, remove those files now as they will cause problems now.

______________________________________________________________
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