Avatar of Thatguy #1753
Thatguy #1753
Come back to the game and I have to upgrade?(1)Category: Technical SupportJune-2-2016 1:37 PM PDT (8 years ago) Go to Blizzard forum post
I had already bought D3 years ago when it came out and bought the expansion as well. Its been a long time, so I decided to come back to the game. But when I came back, my entire account has been reset and it tells me I have to upgrade to the full version, even though I had already bought it. Can someone please help?
Avatar of Omrakos
Omrakos
Come back to the game and I have to upgrade?(2)June-2-2016 2:38 PM PDT (8 years ago) Go to Blizzard forum post
Thatguy,

You have a couple of other Battle.net accounts. Try using the one you have with Yahoo that's in the format "First name_last name". It doesn't have any characters but it has the game licenses attached.

______________________________________________________________
I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time,
Feedback? - https://www.surveymonkey.com/s/Omrakos
Avatar of Omrakos
Omrakos
Come back to the game and I have to upgrade?(4)June-3-2016 6:51 AM PDT (8 years ago) Go to Blizzard forum post
Thatguy,

My mistake, I gave you the wrong info. The account I was referring to is in the format "first name.last name@Yahoo.com

______________________________________________________________
I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time,
Feedback? - https://www.surveymonkey.com/s/Omrakos
Feedback for Diablo Somepage