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Mav3rick1 #1202
Black screen on startup(1)Category: Technical SupportMay-12-2016 2:55 PM PDT (8 years ago) Go to Blizzard forum post
Hello,

When I launch Diablo 3 I can see my mouse and hear sound in the background but all I see if a black screen. any suggestions on how to fix? I have already tried the window mode fix to no avail
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Omrakos
Black screen on startup(3)May-12-2016 3:02 PM PDT (8 years ago) Go to Blizzard forum post
Mav3rick1,

I'm going to assume you don't have a display with as high a native resolution specified in your file, it's more likely to be 1920 x 1080.

Try changing the following lines in your D3Prefs.txt file

DisplayModeWidth "2063"
DisplayModeHeight "1298"

to

DisplayModeWidth "1920"
DisplayModeHeight "1080"

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Omrakos
Black screen on startup(7)May-13-2016 6:48 AM PDT (8 years ago) Go to Blizzard forum post
Mav3rick1,

It might. You can also try resetting the game options in the Desktop App. Open the app, select but do not start Diablo III along the left side, click on Options, click on Game Settings, press the Reset In-Game Options button.

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