Avatar of BattlePants #22960
BattlePants #22960
My hero is gone...(1)Category: Technical SupportApril-19-2016 10:16 AM PDT (8 years ago) Go to Blizzard forum post
Just like the title says.
I entered the game, and I see that my 20+ crusader is just gone.
I made a new one right now, but why is he gone??
Did I miss something?!
That's not cool guys..
Please answer me as soon as possible.
Thank you.
Avatar of Omrakos
Omrakos
My hero is gone...(3)April-19-2016 10:43 AM PDT (8 years ago) Go to Blizzard forum post
BattlePants,

Your characters are on the EU region. You're looking in the US right now as well as posting on the US forum for Diablo III. To select the region, it's a choice you make just above the Play button in the Desktop App.

______________________________________________________________
I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time,
Feedback? - https://www.surveymonkey.com/s/Omrakos
Avatar of Omrakos
Omrakos
My hero is gone...(5)April-19-2016 2:19 PM PDT (8 years ago) Go to Blizzard forum post
BattlePants,

Here's the link to your profile on the EU side, from the EU forum,

http://eu.battle.net/d3/en/profile/BattlePants-22960/hero/76967040

It was even last updated today.

Last updated on 19 Apr 2016 21:54 BST

On the account, the only character made today is the one on the US game client about 4 hours ago.

Double check that you're using the EU region when connecting as according to everything I'm seeing, you aren't yet.

______________________________________________________________
I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time,
Feedback? - https://www.surveymonkey.com/s/Omrakos
Avatar of Omrakos
Omrakos
My hero is gone...(7)April-19-2016 5:00 PM PDT (8 years ago) Go to Blizzard forum post
Moofassa,

I'd have to guess you used a different Battle.net account originally as the one from which you're posting now only added the Starter Edition of the game today.

I located another of your accounts that has the Diablo III Collector's Edition on it but it doesn't have any character or inventory as if it had never been used to make a character. It was last accessed in September 2012 and shows no actual playing activity between then and when it was created in May 2012.

The account name is with Yahoo and begins with the letter "C" and ends with the numbers "74".

______________________________________________________________
I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time,
Feedback? - https://www.surveymonkey.com/s/Omrakos
Feedback for Diablo Somepage