Avatar of Lumi #1143
Lumi #1143
[solve]Got no display only black screen(1)Category: Technical SupportJune-20-2015 10:01 PM PDT (9 years ago) Go to Blizzard forum post
i just install diablo 3 today
but at my big surprise i was unable to play the game got only a black screen
but i can see the game curseur and hear the sound. but no display at all
i already try to force the game in window mode by switching

DisplayModeWindowMode "0" to DisplayModeWindowMode "1" in the D3Prefs.txt still not working

graphic option are at default since i was unable to log in the game and change them

here my dxdiag

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack (7601.win7sp1_gdr.150525-0603)
Language: English (Regional Setting: English)
System Manufacturer: EVGA INTERNATIONAL CO.,LTD
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 03/06/15 13:25:46 Ver: 05.06.05
Processor: Intel(R) Core(TM) i7-5960X CPU @ 3.00GHz (16 CPUs), ~4.5GHz
Memory: 16384MB RAM
Available OS Memory: 16308MB RAM
Page File: 3832MB used, 28781MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

Display Devices
---------------
Card name: NVIDIA GeForce GTX 980 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 980 Ti
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_17C8&SUBSYS_49953842&REV_A1
Display Memory: 1658 MB
Dedicated Memory: 1952 MB
Shared Memory: 3801 MB
Current Mode: 2560 x 1600 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: DELL U3011
Monitor Id: DEL4065
Native Mode: 2560 x 1600(p) (59.972Hz)
Output Type: Displayport External
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.5306 (English)
Driver Version: 9.18.13.5306
DDI Version: 11
Driver Model: WDDM 1.1
[Post edited one time, last edit by Lumi#1143 at June-23-2015 1:21 AM PDT (9 years ago)]
Avatar of Amalowyn
Amalowyn
Got no display only black screen(2)June-21-2015 12:41 PM PDT (9 years ago) Go to Blizzard forum post
Hi Lumi,

Please make sure you've tried all of the steps here. If you are still having trouble after that, let us know what steps you tried and their results.
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