Avatar of Mysterix #2416
Mysterix #2416
Error 3007(1)Category: Technical SupportFebruary-3-2016 4:15 AM PST (8 years ago) Go to Blizzard forum post
I am in Australia, playing on EU server for a long time now. As off yesterday I started experiencing disconnects on a regular basis. Works like a clock - every 1-5 minutes.
I read all related topics and could not figure out the solution.
Some people complained about problem being introduced with Season 5 which I have successfully completed. I uninstalled all anti-virus software and made sure battle net applications are in a white list and all built-in firewalls are disabled.
This started all of a sudden and continues for two days sometimes letting me to play for and hour or so and sometimes it becomes rather very annoying being disconnected in the middle of successful set dungeon run, etc.
I tried bypassing battlenet.exe by launching diablo III.exe directly, but all I am getting: there a new patch an diablo.exe launches battlenet.exe and the vicious circle repeats...
I am sure there are hundreds of people experiencing same problem and hence there must be solution? I will appreciate any help, as this now became unbearable and not fun.
Avatar of Delmoryth
Delmoryth
Error 3007(2)February-3-2016 4:35 AM PST (8 years ago) Go to Blizzard forum post
Hello Mysterix,

Please make sure you follow all the steps on this two articles, including advanced:
battle.net/support/article/611
battle.net/support/article/7500077

If the issue persists, please provide us with the following information:

- Details of issue:
- Date/time it started:
- City/Country:
- Internet Provider:
- Traceroute (right after a disconnection or whenever you're experiencing the issue)
- Pathping (right after a disconnection or whenever you're experiencing the issue)
- Looking Glass report (right after a disconnection or whenever you're experiencing the issue)

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