Avatar of Ezerath #1444
Ezerath #1444
This has happoned twice now xbox one version(1)Category: Technical SupportJanuary-14-2016 6:54 AM PST (8 years ago) Go to Blizzard forum post
why is my cheractors and stash gone i have lost everything this is twice it has happened to me any info as to why i lost it and if there is any way to get it back
Avatar of Raxigose
Raxigose
This has happoned twice now xbox one version(2)January-14-2016 7:00 AM PST (8 years ago) Go to Blizzard forum post
Can you please make sure you're logged into your main playing region, Ezerath? Your progress isn't shared between regions, so if you log into a "new" region for you it's as if you're starting over from scratch.

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Raxigose
This has happoned twice now xbox one version(6)January-14-2016 8:12 AM PST (8 years ago) Go to Blizzard forum post
You didn't mention this was on a console previously, so my answer does not apply to your newly updated situation. I'm afraid we cannot provide much support for issues on a console version of the game and I will have to ask you direct your inquiries to our Console Forums.

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