Avatar of MikeKBH #2513
MikeKBH #2513
Battle.net client + ingame login failing.(1)Category: Technical SupportJanuary-20-2016 11:30 AM PST (8 years ago) Go to Blizzard forum post
Hi Blizzard.

Its seem to be a rather big issue within EU at the moment.

Ingame: "There was a problem logging in (Code: 14001)"

I know you want us to make a Tracert, i will insert that in the buttom on the thread.

Perherps you should take a look at http://downdetector.com/status/battle-net/map/ and http://downdetector.com/status/battle-net, even though im quite sure you are aware of this issue. But then you should make an announcement on twitter etc.

Tracert:

Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:

1 * * * Request timed out.
2 62 ms 9 ms 6 ms ae10-100.virnqe10.dk.ip.tdc.net [94.189.51.44]
3 9 ms 7 ms 8 ms ae1-0.alb2nqp7.dk.ip.tdc.net [83.88.21.83]
4 12 ms 15 ms 12 ms telia.xe-4-0-0-0.alb2nqp7.dk.ip.tdc.net [195.215
.109.2]
5 21 ms 18 ms 21 ms kbn-bb3-link.telia.net [80.91.245.158]
6 38 ms 41 ms 91 ms hbg-bb1-link.telia.net [213.155.134.197]
7 35 ms 33 ms 31 ms adm-bb3-link.telia.net [62.115.112.14]
8 34 ms 36 ms 36 ms adm-b2-link.telia.net [62.115.141.67]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
Avatar of Natryndon
Natryndon
Battle.net client + ingame login failing.(8)January-21-2016 3:35 AM PST (8 years ago) Go to Blizzard forum post
Hey guys,

If this is still happening to you today, could you post the details in this thread. That's where we're currently tracking the issue.

Thanks!
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