Avatar of Gerbilios #2640
Gerbilios #2640
Constant network disconnects(1)Category: Technical SupportDecember-8-2015 5:14 AM PST (8 years ago) Go to Blizzard forum post
So, i can't really play diablo 3, reason being that everytime i try, i usually get a network disconnect between 8 seconds to 30 minutes of playing.

I do not know the ISP i have because i'm using univerity network (which had no problems prior)
Router: ASUS RT-N12

traceroute
C:\Users\User>tracert 213.155.155.233

Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
2 1 ms 1 ms 1 ms default-gw-b1.net204.jyu.fi [130.234.204.2]
3 1 ms 1 ms <1 ms resnet-core-r1-vrf-ptp1.core.jyu.fi [130.234.253.161]
4 1 ms 1 ms 1 ms matt-resnet-ptp1.core.jyu.fi [130.234.253.169]
5 * 1 ms 2 ms jyu-funet.core.jyu.fi [130.234.254.92]
6 7 ms 6 ms 6 ms csc6-rtr.funet.jyu.fi [130.234.254.6]
7 12 ms 12 ms 12 ms se-fre.nordu.net [109.105.102.104]
8 14 ms 13 ms 14 ms s-b3-link.telia.net [213.248.97.17]
9 13 ms 13 ms 13 ms s-bb3-link.telia.net [213.155.133.18]
10 34 ms 34 ms 32 ms hbg-bb1-link.telia.net [62.115.142.131]
11 33 ms 33 ms 33 ms adm-bb3-link.telia.net [80.91.253.142]
12 34 ms 34 ms 34 ms adm-b2-link.telia.net [62.115.141.63]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.



Pathping
C:\Users\User>pathping 213.155.155.233

Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:
0 JIMMS-1437815 [192.168.1.148]
1 router.asus.com [192.168.1.1]
2 default-gw-b1.net204.jyu.fi [130.234.204.2]
3 resnet-core-r1-vrf-ptp1.core.jyu.fi [130.234.253.161]
4 matt-resnet-ptp1.core.jyu.fi [130.234.253.169]
5 jyu-funet.core.jyu.fi [130.234.254.92]
6 csc6-rtr.funet.jyu.fi [130.234.254.6]
7 se-fre.nordu.net [109.105.102.104]
8 s-b3-link.telia.net [213.248.97.17]
9 s-bb3-link.telia.net [213.155.133.18]
10 hbg-bb1-link.telia.net [62.115.142.131]
11 adm-bb3-link.telia.net [62.115.113.244]
12 adm-b2-link.telia.net [213.155.137.197]
13 * * *
Computing statistics for 300 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 JIMMS-1437815 [192.168.1.148]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% router.asus.com [192.168.1.1]
0/ 100 = 0% |
2 1ms 0/ 100 = 0% 0/ 100 = 0% default-gw-b1.net204.jyu.fi [130.234.204.2]
0/ 100 = 0% |
3 1ms 0/ 100 = 0% 0/ 100 = 0% resnet-core-r1-vrf-ptp1.core.jyu.fi [130.234.253.161]
0/ 100 = 0% |
4 2ms 0/ 100 = 0% 0/ 100 = 0% matt-resnet-ptp1.core.jyu.fi [130.234.253.169]
0/ 100 = 0% |
5 1ms 0/ 100 = 0% 0/ 100 = 0% jyu-funet.core.jyu.fi [130.234.254.92]
0/ 100 = 0% |
6 7ms 0/ 100 = 0% 0/ 100 = 0% csc6-rtr.funet.jyu.fi [130.234.254.6]
0/ 100 = 0% |
7 14ms 0/ 100 = 0% 0/ 100 = 0% se-fre.nordu.net [109.105.102.104]
0/ 100 = 0% |
8 14ms 0/ 100 = 0% 0/ 100 = 0% s-b3-link.telia.net [213.248.97.17]
0/ 100 = 0% |
9 12ms 0/ 100 = 0% 0/ 100 = 0% s-bb3-link.telia.net [213.155.133.18]
0/ 100 = 0% |
10 45ms 0/ 100 = 0% 0/ 100 = 0% hbg-bb1-link.telia.net [62.115.142.131]
0/ 100 = 0% |
11 33ms 0/ 100 = 0% 0/ 100 = 0% adm-bb3-link.telia.net [62.115.113.244]
0/ 100 = 0% |
12 33ms 0/ 100 = 0% 0/ 100 = 0% adm-b2-link.telia.net [213.155.137.197]

Trace complete.

C:\Users\User>
Avatar of Natryndon
Natryndon
Constant network disconnects(2)December-8-2015 6:57 AM PST (8 years ago) Go to Blizzard forum post
Posted by: Gerbilios

5 * 1 ms 2 ms jyu-funet.core.jyu.fi [130.234.254.92]

There's a strange blockage on the the first attempt here Gerbilios. I'm not sure if it's just a weird anomaly or you actually caught a network blip in progress. Either way, you may want to have a chat with your network administrator to see if there are any known issues.

When did this start happening?
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Avatar of Natryndon
Natryndon
Constant network disconnects(4)December-10-2015 4:09 AM PST (8 years ago) Go to Blizzard forum post
Yeah, I'd definitely recommend contacting your network administrator and reporting it to them. It may be something local to your setup, but until you've ruled out the network, there's little point troubleshooting further.

All the best. =)
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