Avatar of SunRize #2295
SunRize #2295
Massive Lag Problems(1)Category: Technical SupportOctober-12-2015 5:41 AM PDT (9 years ago) Go to Blizzard forum post
Hello,
i play Diablo since release with a pause of around 6 month. But lately my ping jumps from 60 to 2000 and then to 700 and back to 1600 ~> and so one.

I don't know what's wrong i tried several things posted on other Threads here but nothing worked for me....

ISP: Kabel Deutschland
Town and Country: Munich / Germany

pathping:
Routenverfolgung zu 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
ber maximal 30 Abschnitte:
0 Acer-PC.hitronhub.home [192.168.0.10]
1 hitronhub.home [192.168.0.1]
2 83-169-183-70-isp.superkabel.de [83.169.183.70]
3 ip5886cad9.dynamic.kabel-deutschland.de [88.134.202.217]
4 ip5886caec.dynamic.kabel-deutschland.de [88.134.202.236]
5 ip5886ca2f.dynamic.kabel-deutschland.de [88.134.202.47]
6 mcn-b2-link.telia.net [213.248.103.237]
7 ffm-bb1-link.telia.net [213.155.134.12]
8 hbg-bb1-link.telia.net [62.115.134.67]
9 adm-bb3-link.telia.net [62.115.113.242]
10 adm-b2-link.telia.net [213.155.137.211]
11

tracert:
Routenverfolgung zu 213-155-155-233.customer.teliacarrier.com [213.155.155.233] ber maximal 30 Abschnitte:

1 <1 ms <1 ms <1 ms hitronhub.home [192.168.0.1]
2 21 ms 34 ms 19 ms 83-169-183-70-isp.superkabel.de [83.169.183.70]
3 34 ms 33 ms 44 ms ip5886cad9.dynamic.kabel-deutschland.de [88.134.202.217]
4 34 ms 35 ms 26 ms ip5886caec.dynamic.kabel-deutschland.de [88.134.202.236]
5 43 ms 46 ms 63 ms ip5886ca2f.dynamic.kabel-deutschland.de [88.134.202.47]
6 110 ms 66 ms 74 ms mcn-b2-link.telia.net [213.248.103.237]
7 95 ms 100 ms 85 ms ffm-bb1-link.telia.net [213.155.134.12]
8 74 ms 79 ms 93 ms hbg-bb1-link.telia.net [213.155.135.147]
9 70 ms 69 ms 59 ms adm-bb3-link.telia.net [62.115.113.252]
10 73 ms 64 ms 64 ms adm-b2-link.telia.net [62.115.141.63]
11 * * * Zeitberschreitung der Anforderung.
12
Avatar of Delmoryth
Delmoryth
Massive Lag Problems(2)October-12-2015 8:58 AM PDT (9 years ago) Go to Blizzard forum post
Hello SunRize,

The pathping doesn't seem to be finished. Could you please do it again, let it run for some minutes until it's completely done, and post the results here?

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Avatar of Delmoryth
Delmoryth
Massive Lag Problems(4)October-13-2015 6:44 AM PDT (9 years ago) Go to Blizzard forum post
Yes, thank you very much. :)

I can't see anything weird on the pathping. Did you create it while having high latency? This is important, since it's in that moment when anomalies can show on the tracert/pathping.

- Reset all your network devices (switch them off for couple of minutes and then switch them back on)
- Refresh your DNS by pushing Windows key R at the same time and writing ipconfig /flushdns on the Run window.

Repair the game:
battle.net/support/article/6572

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Avatar of Natryndon
Natryndon
Massive Lag Problems(7)October-15-2015 9:00 AM PDT (9 years ago) Go to Blizzard forum post
Not sure where you're getting that data from there Xebolinha but that's not really accurate. This looks like a deliberate masking to me, not a faulty node.

Are you having connection or latency issues with Diablo III right now?
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Natryndon
Massive Lag Problems(10)October-16-2015 7:28 AM PDT (9 years ago) Go to Blizzard forum post
Leggz, bear in mind it could take a few minutes tom complete (although this should be enough information to go on any way). Could you also post a Pathping? Don't forget to run these tests while you're experiencing issues. What kind of latency numbers are you seeing ingame?

swebarb, some of them already have but our developers are still working on it.
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Natryndon
Massive Lag Problems(13)October-16-2015 9:32 AM PDT (9 years ago) Go to Blizzard forum post
Fair enough Leggz, could we at least get another Trace Route while you're seeing those high MS numbers?

Posted by: SaRx

3 32 ms 35 ms 12 ms BRDR-CORE-MR-xe-2-0-0-3021.ip4.012.net.il [212.199.242.162]
4 12 ms 13 ms 12 ms ACCESS-MR-01-gig3-16.ip4.012.net.il [212.199.5.157]
5 64 ms 66 ms 67 ms EDGE-FRA-01-so-2-1-0-0-0.ip4.012.net.il [80.179.166.17]

SaRx; the inconsistencies in the route out of your country are going to cause some problems. Hopefully it's just a temporary issue (I've seen a couple of reports from your country today), but if the issue persists through the weekend I'd highly recommend contacting your ISP for further support.

Thanks!
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