Avatar of Semirotta #2736
Semirotta #2736
[ISSUES] Common connection problems(1)Category: Technical SupportOctober-12-2015 1:15 AM PDT (9 years ago) Go to Blizzard forum post
Hi forums and support people if you even read these messages!

I am getting sick and tired of playing Diablo 3, I would love to play more hardcore but as usual; game keeps disconnecting me for no reason.

Is there a fix? I've had this issue since 2.3 and lag issues from 2.2 to 2.3.

What exactly happens?
I play normally with 50 mbit/s / 50 mbit/s connection and I should have no issues from this side at all.
Suddenly my latency might get up from 60 to 100+ with no reason at all, I always check instantly all the network usage and steam etc. if anything is updating but nothing ever is. With the latency increase I can live with, no big deal.
But, here comes the real reason for this topic; random disconnection from bnet for no reason! It even happens when my ping is steady 60.
I haven't figured out what could cause this if it was my end so I believe it is in battle.net side which I can't affect.
This is especially annoying when Grifting when you just lose the key so you got to farm double the keys you would normally do and the most annoying part is; you can't play Hardcore at all! Every move you make, you are afraid of getting disconnected. What kind of enjoyment I get from this?! NONE.

I beg of you blizzard magnificent devs, try to figure out the random battle.net disconnects in diablo 3 :(
Avatar of Delmoryth
Delmoryth
[ISSUES] Common connection problems(3)October-12-2015 8:54 AM PDT (9 years ago) Go to Blizzard forum post
Hello Semirotta,

- Reset all your network devices (switch them off for couple of minutes and then switch them back on)
- Refresh your DNS by pushing Windows key R at the same time and writing ipconfig /flushdns on the Run window.

Please check this article and follow all the instructions, including the advanced troubleshooting:
battle.net/support/article/611

If the issue persists, please create a tracer and a pathping just after a disconnection and paste the results on this thread. You have instructions here:
battle.net/support/article/718

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Avatar of Natryndon
Natryndon
[ISSUES] Common connection problems(11)October-15-2015 9:05 AM PDT (9 years ago) Go to Blizzard forum post
Unfortunately the files are not super informative there Semirotta. Are you using a WiFi connection? If so, could you try with a cable connected directly to your modem and see if this changes anything for you?
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