 | Problems logging in and can't create games.(1) | Category: Technical SupportOctober-13-2015 7:32 AM PDT (9 years ago)  |
| So i'm having even more <Edited> problems with these servers right now, i can't log in to the damn game when i first start diablo 3 thru the client, it just stays stuck at authenticating and i have to eventually press the cancel button and log in thru the diablo 3 login screen, once i've done so i get in to the game but when trying to create games it will not create a game, can't join partys or create games, only get up a network disconnect screen and a message saying "The game connection has been lost: your client has been disconnected from the server." Getting kinda sick and tierd of this game because i have not been able to play it properly for a month, been on a 2 weeks hiatus since my last problem was that i got constant disconnects, now i can't even create or login to the god damned game.... | ||
 | Problems logging in and can't create games.(2) | October-13-2015 7:37 AM PDT (9 years ago) |
| Hello Slappy, We have no knowledge of general issues with the servers right now. - Reset all your network devices (switch them off for couple of minutes and then switch them back on) - Refresh your DNS by pushing Windows key R at the same time and writing ipconfig /flushdns on the Run window. Delete the Battle.net Tools folder: battle.net/support/article/6504 Delete the Battle.net Cache folder: battle.net/support/article/6141 Repair the game: battle.net/support/article/6572 If the issue persists, please create a tracer and a pathping just after a disconnection or in a moment where you can't log in and paste the results on this thread. You have instructions here: battle.net/support/article/718 I can totally understand how annoying is not being able to play the game, but please remember to respect the code of conduct at all times and avoid using inappropriate language on the forums. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
 | Problems logging in and can't create games.(9) | October-15-2015 9:13 AM PDT (9 years ago) |
| Hi there Slappy. While disconnections can be hard to spot, those reports look relatively clean and simple. I would advise trying a selective startup in case a background application is intermittently interfering with your connection to certain servers. Thanks! ------------------------------------------------------------- Please click here to give me your feedback on this post! | ||
