Avatar of Jamoose #2376
Jamoose #2376
Greater Rift Lag(1)Category: Technical SupportAugust-31-2015 7:25 AM PDT (9 years ago) Go to Blizzard forum post
*TL:DR at the bottom*

The game is currently almost unplayable in high greater rifts like 60+ or so and especially in groups of 4 players. I’m not sure if this is the case on all realms but at least on EU it is.

Some builds suffer very badly from this even in solo like the Helltooth WD for an example. Some people claim that if you have 0% area damage then you won't lag in solo but that's just a workaround and not a fix.

In the past, the argument against investing time into fixing this issue was the fact that only a very small percentage of the player base experienced it because it was only evident on high end greater rifts. But today, the lag starts occurring even on 60+ which is not considered that high anymore and i'm pretty sure that more and more people will get to that level and experience the horrible lag.

To the people that are rushing to post things like "no lag here lol noob", please understand that this issue is not always reproducible as it really depends on several factors like the time you play at, what build(s) you are running, the map layout / type you're at and the mob type you are facing.

A possible solution to this problem would be to divide all the numbers in game by 100 and display them in the client as strings with added 0's just to keep the consistency.

TL:DR - The game lags horribly on high gr and a possible fix would be to simply divide all the damage and health points numbers in game by 100 so the server calculations, database queries and server-client traffic won’t be as heavy anymore.

EDIT: For official updates on this issue, click the blue "Blizz" icon in the top-right.
Avatar of Natryndon
Natryndon
Greater Rift Lag(56)September-11-2015 8:39 AM PDT (9 years ago) Go to Blizzard forum post
Hi everyone.

We do apologise for not responding to this issue earlier but there has been some confusion caused by various bugs and ISP/server/connection issues since Season 4 began. However, I want to let you know that the development team are aware of your reports; we’ve seen the live streams and the videos etc.

I will try to explain a little and then we need some information from you guys but before I go any further I want to make it absolutely clear that this post and any further blue updates in this thread will only be referring to the ingame lag experienced in high level Greater Rifts on the European Diablo III servers. Other connection and latency issues should be kept to their own separate threads so that we can avoid any confusion.

Now, first of all we need to talk about bugs. There have been several bugs in the game since the launch of Season 4 which may have caused this type of behaviour, including:

  • Witch Doctor Helltooth set bonus
  • Witch Doctor Fire Wall and Poison Ring
  • Multiple Witch Doctors with Carnevil + Dagger of Darts + Zunimassa set bonus
  • Monk Fists of Fury plus certain items

Now, most of these have either been fixed or improved and if they haven’t then they soon will be. However, we have seen a few reports from players who have no Monks or Witch Doctors in their group and are still experiencing lag in level 60 Greater Rifts and above and it’s these guys we need more information from.

If you experience gameplay lag on EU servers in Greater Rift level 55 or above after the time-stamp on this post and have no Witch Doctor or Monk in your group then please post the following below so we can forward it on to the investigating parties:

  • Country
  • ISP
  • When did it happen?
  • Group composition and brief description of symptoms
  • Trace Route
  • Pathping

We appreciate your reports and patience greatly and apologise for any inconvenience these issues have caused you.

Thanks.
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Avatar of Natryndon
Natryndon
Greater Rift Lag(79)September-15-2015 4:13 AM PDT (9 years ago) Go to Blizzard forum post
Thanks a lot for your reports guys, please keep them coming.

I just wanted to let you know that the development team have come back to us over the weekend, assuring us that the matter is still under investigation and that they have several bug fixes in the pipeline which may improve the situation to some degree.

We don't have an ETA at this time but we will provide updates in this thread when we get them.

Thanks!
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