Avatar of RageSpy #1773
RageSpy #1773
Diablo III (PS4) consistently crashing?(1)Category: Console Bug ReportsOctober-31-2014 2:17 PM PDT (9 years ago) Go to Blizzard forum post
For the past few weeks, every time I try to play this game's local co-op with a friend using a guest account on my PS4, the game crashes. Here are as many details as I can provide:

-I have PS+, and a verified PSN/Battle.Net account
-My friend does NOT have an account and simply uses a guest account on my PS4
-Whenever I play alone, the game works fine
-Whenever the guest plays alone, the game works fine
-Most often crash happens when we're trying to do rifts (more prevalent with Greater Rifts) and more often than not it's within seconds of finding a legendary item... I've lost at least 4 different legendary items because of this crash...
-It occasionally happens when trying to do bounties which stops us from claiming Horadric caches...

Any advice would be much obliged. I'm considering re-installing the game, but I don't know for sure if it will preserve my friend's guest character. I have PS+ so my progress should be stored on the cloud, right?
Avatar of Tsarnis
Tsarnis
Diablo III (PS4) consistently crashing?(5)November-4-2014 10:19 AM PST (9 years ago) Go to Blizzard forum post
Hi RageSpy,

I just want to confirm with you that you have downloaded all of the latest game updates for Diablo III: RoS? This issue should have been resolved in our most recent patch, so as long as you connect to PSN and download the patch this should no longer occur.
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