 | Couldn't Retrieve Legal Agreement(1) | Category: Technical SupportMay-12-2015 12:04 PM PDT (9 years ago)  |
| so after the scheduled maintainance last night, my account can not log into the game now. it says "Couldn't Retrieve Legal Agreement ". can anyone help me? p.s my other account logged in well, so my launcher should have no problem i guess. 
Me too have the same problem after the maintainable~Any helps as well
same here code 511, I'm using OS X 10.10.3, it seems they did some good job on Asia tag users. | ||
 | Couldn't Retrieve Legal Agreement(4) | May-13-2015 2:26 AM PDT (9 years ago) |
| Hi guys, This error is caused by having an incomplete Battle.net profile on your account. You’ll need to use the link below to complete the profile on your account: https://battle.net/account/management/completion/index.html | ||
| Couldn't Retrieve Legal Agreement(10) | May-13-2015 3:09 AM PDT (9 years ago) |
| Did you try to log in to another region? If not, could you try that and report back here if it works or not. You can try both the Americas and Asia regions, just log in to them and back to Europe. You can change the region using the option above the Play button on the Battle.net application. | ||
| Couldn't Retrieve Legal Agreement(15) | May-13-2015 3:26 AM PDT (9 years ago) |
| Could you post a screenshot of the error message please? | ||
| Couldn't Retrieve Legal Agreement(17) | May-13-2015 3:58 AM PDT (9 years ago) |
| You can't directly post it to this page. You'll need to upload it to an image hosting site and provide us with the link. | ||
| Couldn't Retrieve Legal Agreement(19) | May-13-2015 4:20 AM PDT (9 years ago) |
| Thanks, we're looking into this now. I will update here when I have more information. Sorry for any inconvenience this causes. | ||
