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Ceris #2249
Authentication Issues (error code 73)(1)Category: Technical SupportSeptember-23-2014 4:26 AM PDT (10 years ago) Go to Blizzard forum post
If someone from Blizzard dont know, it is currently not possible to play D3

this is how it looks like

authentication pending - position in queue 7
authentication pending - position in queue 6
authentication pending - position in queue 5
authentication pending - position in queue 4
authentication pending - position in queue 3
authentication pending - position in queue 2
authentication pending - position in queue 1
authenticating credentials...

after 3 next minutes:
authentication failed, try again next time, error code 73
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Lurdlespor
Authentication Issues (error code 73)(2)September-23-2014 4:27 AM PDT (10 years ago) Go to Blizzard forum post
Hello,

We're looking into this right now, will update with more info as soon as we get it.
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Lurdlespor
Authentication Issues (error code 73)(25)September-23-2014 4:58 AM PDT (10 years ago) Go to Blizzard forum post
We're continuing to work on this at the moment, I don't have more news just yet, but as soon as we get more news we'll update here.

Sorry for the disruption this is causing everyone.
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Lurdlespor
Authentication Issues (error code 73)(58)September-23-2014 6:01 AM PDT (10 years ago) Go to Blizzard forum post
Sorry everyone, no more news on this just yet other than we continue our work to resolve this issue.

As soon as we have more news or details on this we'll update you here.
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Lurdlespor
Authentication Issues (error code 73)(112)September-23-2014 7:00 AM PDT (10 years ago) Go to Blizzard forum post
We have implemented some measures which should help in some cases, however we are seeing this issue continue and we are working to get this resolved as soon as possible.

More updates when we have them. Sorry for the delay in a full resolution everyone.
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Lurdlespor
Authentication Issues (error code 73)(162)September-23-2014 7:47 AM PDT (10 years ago) Go to Blizzard forum post
If you're still getting errors when logging in, can you please close the game and the desktop app completely, then log back in and try again?

Please let us know if you still see login errors after this point.
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Lurdlespor
Authentication Issues (error code 73)(167)September-23-2014 7:50 AM PDT (10 years ago) Go to Blizzard forum post
OK thanks for letting us know.

We continue to work on this and will update you with more info as soon as possible.
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Lurdlespor
Authentication Issues (error code 73)(267)September-23-2014 9:56 AM PDT (10 years ago) Go to Blizzard forum post
This issue should now be resolved and logins should be possible to the EU region once more, sorry for the disruption everyone and thank you for your patience while we worked on this issue.

We continue to investigate and work on a separate issue however, related to the friends list not displaying correctly, we will update further in this thread when we have more info:
http://eu.battle.net/d3/en/forum/topic/12179627941

Thank you again and once more we apologise for the disruption.
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