|Can't play Diablo 3||September-11-2016 6:56 AM PDT (3 years ago)|
|I tried running D3 but all I get is connecting to bnet with a screen showing 'Game is running'. What is going on? How do I play D3?|
|Can't play Diablo 3||September-13-2016 2:14 PM PDT (3 years ago)|
|Hello Soboro and Stephanus, |
There are several things that could be causing Diablo III not to launch and run properly. May need to do a bit of troubleshooting to find the cause of this. Please try the steps below. If the trouble continues please post a DXdiag and Diablo III error logs.
• Run the Diablo III repair tool.
• Open the My Documents folder in Windows. In the My Documents folder there will be a Diablo III game folder. Delete the Diablo III folder.
• To be on the safe side make sure Windows and the drivers in the computer are up to date.
• Run the computer in a selective startup mode.