Starbucks #1709 | Constant Dcs US(1) | Category: Technical SupportAugust-24-2016 5:50 AM PDT (8 years ago) |
MTR: HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1. Blizzard 0.0% 10 0.5 0.4 0.3 0.8 0.1 2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3. 37.244.0.100 0.0% 10 2.0 2.2 1.6 5.6 1.2 4. 37.244.0.32 0.0% 10 1.9 1.6 1.5 1.9 0.1 5. xe-9-3-0.edge2.LosAngeles9.Level3.net 0.0% 10 2.2 3.6 2.2 7.7 2.2 6. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 7. TENNESSEE-I.ear1.Atlanta2.Level3.net 0.0% 10 53.0 57.6 52.8 93.1 12.6 8. 204.29.12.14 0.0% 10 77.3 77.4 77.3 78.1 0.3 9. 204.29.12.37 0.0% 10 77.0 77.1 77.0 77.3 0.1 10. 204.29.12.234 0.0% 10 82.2 81.2 80.9 82.2 0.5 11. host-63-135-176-206.twlakes.net 0.0% 10 81.5 82.0 81.3 85.8 1.4 12. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 24/08/2016 12:47:23 UTC -------------------- Tracing route to 12.129.222.10 over a maximum of 30 hops 1 <1 ms <1 ms <1 ms 192.168.1.1 2 18 ms 18 ms 19 ms host-192-199-190-1.twlakes.net [192.199.190.1] 3 24 ms 19 ms 18 ms host-63-135-177-178.twlakes.net [63.135.177.178] 4 26 ms 24 ms 24 ms 204.29.12.237 5 26 ms 24 ms 24 ms nash-b1-link.telia.net [62.115.46.249] 6 29 ms 29 ms 29 ms atl-b22-link.telia.net [62.115.138.210] 7 31 ms 29 ms 29 ms atl-bb1-link.telia.net [62.115.118.162] 8 30 ms 35 ms 31 ms 192.205.33.41 9 50 ms 51 ms 47 ms cr1.attga.ip.att.net [12.122.141.182] 10 * * * Request timed out. 11 54 ms 49 ms 69 ms 12.123.250.117 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 Tracing route to 12.129.222.10 over a maximum of 30 hops 0 Cody [192.168.1.3] 1 192.168.1.1 2 host-192-199-190-1.twlakes.net [192.199.190.1] 3 host-63-135-177-178.twlakes.net [63.135.177.178] 4 204.29.12.237 5 nash-b1-link.telia.net [62.115.46.249] 6 atl-b22-link.telia.net [62.115.138.210] 7 atl-bb1-link.telia.net [62.115.118.162] 8 192.205.33.41 9 cr1.attga.ip.att.net [12.122.141.182] 10 * * * Computing statistics for 225 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 Cody [192.168.1.3] 0/ 100 = 0% | 1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1 0/ 100 = 0% | 2 21ms 0/ 100 = 0% 0/ 100 = 0% host-192-199-190-1.twlakes.net [192.199.190.1] 0/ 100 = 0% | 3 20ms 0/ 100 = 0% 0/ 100 = 0% host-63-135-177-178.twlakes.net [63.135.177.178] 0/ 100 = 0% | 4 27ms 0/ 100 = 0% 0/ 100 = 0% 204.29.12.237 0/ 100 = 0% | 5 24ms 0/ 100 = 0% 0/ 100 = 0% nash-b1-link.telia.net [62.115.46.249] 0/ 100 = 0% | 6 31ms 0/ 100 = 0% 0/ 100 = 0% atl-b22-link.telia.net [62.115.138.210] 0/ 100 = 0% | 7 27ms 0/ 100 = 0% 0/ 100 = 0% atl-bb1-link.telia.net [62.115.118.162] 100/ 100 =100% | 8 --- 100/ 100 =100% 0/ 100 = 0% 192.205.33.41 0/ 100 = 0% | 9 --- 100/ 100 =100% 0/ 100 = 0% cr1.attga.ip.att.net [12.122.141.182] Trace complete. Please help. Was fine until today connection stays green but gets random dcs. Will work for few mins then bam. |
Byromern | Constant Dcs US(5) | August-25-2016 5:46 PM PDT (8 years ago) |
Hi Starbucks, Please Run a pathping and post the results here so we can see downstream data. The Looking Glass is only for upstream, so it is only half the story. |
Byromern | Constant Dcs US(10) | August-26-2016 7:59 PM PDT (8 years ago) |
Starbucks, The pathping looks normal. There is no packet loss and the highest latency is 100ms. Give these steps a try so we can narrow in on the cause. |