Avatar of Crucifer #1686
Crucifer #1686
RX480 card, grey/black screen at launch(1)Category: Technical SupportAugust-23-2016 9:37 AM PDT (8 years ago) Go to Blizzard forum post
Hi,

I purchaed an RX480 8gb and now when I launch Diablo 3, all I get is either a black screen with a huge flashing arrow, or a grey screen with a static arrow.

I've tried different drivers, changing and deleteing the d3prefs.txt file but to no avail.

Can someone please help, would really love to continue playing Season 7.
Thanks

Crux
Avatar of Omrakos
Omrakos
RX480 card, grey/black screen at launch(2)August-24-2016 7:02 AM PDT (8 years ago) Go to Blizzard forum post
Crucifer,

Can you post your D3Debug.txt file? It's located in the main Diablo III game folder.

Also, if you ever placed two AMD .dll files into your game folder per instructions from someone in another thread, I'd remove them as while that was capable of fixing an earlier problem, it's now causing a new one.

______________________________________________________________
Feedback? - https://www.surveymonkey.com/s/Omrakos
Feedback for Diablo Somepage