Sunshine #1569 | Click Play and game window opens but won't let me in.(1) | Category: Technical SupportAugust-4-2016 10:14 PM PDT (8 years ago) |
So I tried searching around for others who have had this issue recently and can't seem to. Basically what's occurring is I'll press play from my bnet launcher and it'll act like it's starting. Then a black screen will pop up before kicking me out of the window. Shows the application on my bottom bar, I can click it to go in to the black screen again, maybe even hear the music, but then it kicks me out again. Things I've tried:
Running as admin Updating my drivers Uninstalling and reinstalling Nothing appears to be working. Ibuypower computer with 8 gigs of ram, 1 tb of memory, and an AMD Radeon HD 7700 series graphics card, so I know it can run this, it has before with less. If you need further details from my computer please give me instruction on how to post that as I'm not utterly computer savvy and do require direction to find things. |
Jagowoshi | Click Play and game window opens but won't let me in.(3) | August-5-2016 1:01 PM PDT (8 years ago) |
Hi Sunshine! Can you please make sure any security software you are using is (A) fully up-to-date, and (B) that Battle.net and Diablo III have been added as exceptions? |
Jagowoshi | Click Play and game window opens but won't let me in.(8) | August-6-2016 8:34 AM PDT (8 years ago) |
I did recently update win 10 Does this help? |