Avatar of Sunshine #1569
Sunshine #1569
Click Play and game window opens but won't let me in.(1)Category: Technical SupportAugust-4-2016 10:14 PM PDT (8 years ago) Go to Blizzard forum post
So I tried searching around for others who have had this issue recently and can't seem to.

Basically what's occurring is I'll press play from my bnet launcher and it'll act like it's starting. Then a black screen will pop up before kicking me out of the window. Shows the application on my bottom bar, I can click it to go in to the black screen again, maybe even hear the music, but then it kicks me out again.

Things I've tried:
    Scanning and repairing
    Running as admin
    Updating my drivers
    Uninstalling and reinstalling


Nothing appears to be working.

Ibuypower computer with 8 gigs of ram, 1 tb of memory, and an AMD Radeon HD 7700 series graphics card, so I know it can run this, it has before with less.

If you need further details from my computer please give me instruction on how to post that as I'm not utterly computer savvy and do require direction to find things.
Avatar of Jagowoshi
Jagowoshi
Click Play and game window opens but won't let me in.(3)August-5-2016 1:01 PM PDT (8 years ago) Go to Blizzard forum post
Hi Sunshine!

Can you please make sure any security software you are using is (A) fully up-to-date, and (B) that Battle.net and Diablo III have been added as exceptions?
Avatar of Jagowoshi
Jagowoshi
Click Play and game window opens but won't let me in.(8)August-6-2016 8:34 AM PDT (8 years ago) Go to Blizzard forum post
Posted by: Shaaz

I did recently update win 10


Does this help?
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