Diablo IIIBlue TrackerTechnical SupportNeed help working out what part along my path ping is the problem
 | Need help working out what part along my path ping is the problem(1) | Category: Technical SupportAugust-4-2016 1:51 AM PDT (8 years ago)  |
| From what I can tell, there seems to be packet loss at every stage of the path ping, yet I can't seem to fix it. I have uninstalled my antivirus (then reinstalled it when there was no change), done a power cycle and made sure everything was up to date firmware wise. I can't tell what I need to fix. My main issue is that diablo 3 will randomly stop letting my charter actually do anything, it will play the animations on the model and it will turn around, but nothing will move from the spot they are at for a few seconds, then everything will be in different spots as if the game was playing server side but I wasn't getting the information. These seem to be ping spikes, and I can't seem to fix them, and I have tried many fixes. I can only think of the small amount of packet loss the path ping shows to be the problem. My path ping: Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 My PC [***.***.*.*] 2/ 100 = 2% | 1 196ms 6/ 100 = 6% 4/ 100 = 4% ***.***.*.* 0/ 100 = 0% | 2 231ms 4/ 100 = 4% 2/ 100 = 2% 203.123.68.184 0/ 100 = 0% | 3 222ms 4/ 100 = 4% 2/ 100 = 2% 203.123.68.225 0/ 100 = 0% | 4 233ms 2/ 100 = 2% 0/ 100 = 0% 203.123.69.134 2/ 100 = 2% | 5 209ms 4/ 100 = 4% 0/ 100 = 0% 157.2.148.122.network.m2core.net.au [122.148.2.157] 1/ 100 = 1% | 6 --- 100/ 100 =100% 95/ 100 = 95% 55497.syd.equinix.com [45.127.172.99] 0/ 100 = 0% | 7 218ms 5/ 100 = 5% 0/ 100 = 0% 103.4.115.248 Trace complete. | ||
 | Need help working out what part along my path ping is the problem(3) | August-5-2016 12:58 PM PDT (8 years ago) |
| Hi zezzame! I agree with TinneOnnMuin, since the packet loss looks like it's occurring from the very beginning, it'd be a good idea to start troubleshooting by taking a look at the Ethernet cable (assuming you are wired) and router/modem. If you're using wireless consider swapping to wired, at least for testing. | ||
