Pittath #1274 | Possible to have a temporary account lock please?(1) | Category: Technical SupportJuly-13-2016 10:43 PM PDT (8 years ago) |
My authenticator suffered some damage and now I can only make out the first digit so I tried to remove the Authenticator from my account. When asked for the SMS protect number I assumed it was to verify not to actually text the number, and now I have sent a sensitive text to an unknown person as I have not actually had that cell number for quite some time. I realize it's going to take awhile to fix and prove I'm me, not a problem. While I'm waiting for this process to start is it possible to lock the account in case the person that received the text decides to take my account? EDIT - I had already opened Case Number: US55688914 hopefully this doesn't complicate things further. |
Omrakos | Possible to have a temporary account lock please?(3) | July-15-2016 9:16 AM PDT (8 years ago) |
Locking thread, resolved via support ticket ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos |