Avatar of tenshinoshi #2909
tenshinoshi #2909
screen freezes but game keeps playing(1)Category: Technical SupportJuly-14-2016 9:15 AM PDT (8 years ago) Go to Blizzard forum post
I have run into a problem.
Since the new season diablo keeps freezing in act 2 but everything still works. I can still tp to town and give commands.

Does anyone know how to fix this?
Avatar of Ibaraius
Ibaraius
screen freezes but game keeps playing(2)July-14-2016 9:17 AM PDT (8 years ago) Go to Blizzard forum post
Hey, tenshinoshi!

Can you please collect a DXDIAG and post it here using the Code Blocks button in the posting options. Just make sure the full DXDIAG contents are between the code tags.
Avatar of Ibaraius
Ibaraius
screen freezes but game keeps playing(4)July-14-2016 9:32 AM PDT (8 years ago) Go to Blizzard forum post
No worries.

You will copy the text in the DXDIAG file, press the Code Blocks button above the text field (Shown as "pre" on the button), put your cursor between the code blocks and paste the text from the file.
Avatar of Ibaraius
Ibaraius
screen freezes but game keeps playing(6)July-14-2016 10:07 AM PDT (8 years ago) Go to Blizzard forum post
Perfect!

Your issue is likely the AMD driver crash for the 15.7.1 drivers.

I would recommend downloading and installing the Crimson Edition 16.2.1 Beta drivers from: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%208.1%20-%2064

You may need to uninstall your current drivers first: http://support.amd.com/en-us/kb-articles/Pages/Radeon-Software-Uninstall.aspx
Avatar of Ibaraius
Ibaraius
screen freezes but game keeps playing(8)July-14-2016 10:26 AM PDT (8 years ago) Go to Blizzard forum post
Not in a negative way. You should be able to play all of those games without issue.
Feedback for Diablo Somepage