Avatar of bigred216 #1283
bigred216 #1283
Way to download ros without the cd?(1)Category: Technical SupportJune-14-2016 12:35 PM PDT (8 years ago) Go to Blizzard forum post
I am not trying to find a way to steal please just read this. I sent this msg to blizzard support, but no reply so far. I am very confused. . I am not sure if this is the correct topic, but i am in dire need of help. I have diablo 3 (non ros) downloaded on my computer. My cd rom drive currently took a sh*# on me and is currently unable to read any cds. I purchased ros and never downloaded onto computer and am currently playing and it keeps telling me to upgrade. I click on upgrade and it prompts me to purchase the game. Is there a place where i can obtain the download file for ros and use my cd key from my hard copy of ros? Any push in the right direction would be phenomenal.
Avatar of Omrakos
Omrakos
Way to download ros without the cd?(2)June-14-2016 12:40 PM PDT (8 years ago) Go to Blizzard forum post
bigred216,

The Battle.net account from which you're posting only has Diablo III's Starter Edition attached yesterday, not the retail version so it's giving you the prompt to upgrade.

I'm not seeing any retail licenses for any of our games on this account (created nearly a year ago) actually.

You say you purchased Reaper of Souls? Could it have been on a different Battle.net account? From where was it purchased?

______________________________________________________________
I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time,
Feedback? - https://www.surveymonkey.com/s/Omrakos
Avatar of Omrakos
Omrakos
Way to download ros without the cd?(6)June-14-2016 12:56 PM PDT (8 years ago) Go to Blizzard forum post
bigred216,

You need to be using the other account or you won't be able to play the game without buying it again.

I would need to see that account as well if I'm to help.

If you need assistance with that, you'll need to contact a Blizzard Billing agent via a support ticket, callback request, or a live webchat session.

______________________________________________________________
I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time,
Feedback? - https://www.surveymonkey.com/s/Omrakos
Avatar of Omrakos
Omrakos
Way to download ros without the cd?(8)June-14-2016 1:14 PM PDT (8 years ago) Go to Blizzard forum post
bigred216,

No, we've gone to a system where you can request a callback rather than be forced to wait on-hold for an indeterminate time if we're busy.

______________________________________________________________
I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time,
Feedback? - https://www.surveymonkey.com/s/Omrakos
Feedback for Diablo Somepage