Equilibrium #1460 | False positive on perma ban(1) | Category: Technical SupportJune-15-2016 1:47 AM PDT (8 years ago) |
My friend had his account perma-banned today for use of third party programs. He hasn't used any so he believes this was in error. He filed a claim only to be told the decision is final and will not be reversed. Is there truly no option to have his account manually reviewed or something? Seems a bit absurd to lose thousands of hours of playtime and 4 years of gaming for being accused of something he didn't do. I have seen multiple reports of false bans in this latest banwave. Thank you |
Omrakos | False positive on perma ban(2) | June-15-2016 7:43 AM PDT (8 years ago) |
Equilibrium, If he's already appealed the account closure and was told the decision was final, that's it. It's been reviewed and the closure was upheld. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos |