Avatar of jimkirk #1294
jimkirk #1294
not sure if its strictly a diablo 3 issue(1)Category: Technical SupportMay-19-2016 9:18 PM PDT (8 years ago) Go to Blizzard forum post
or any multiplayer game .(i dont play too many multiplayer games )..but whenever i am playing diablo 3 (and maybe neverwinter) my modem resets itself just like that .. this has been recent .. ive been playing diablo 3 off and on since it shipped and cant recall having such issues

windows 10 .. the isp is optimum online (cablevision) the modem is an arris modem
Avatar of Dankorii
Dankorii
not sure if its strictly a diablo 3 issue(2)May-20-2016 5:20 PM PDT (8 years ago) Go to Blizzard forum post
jimkirk,

Let's get a little more information about your home network.

Please provide the following info:

* Windows Xp, Vista, 7,or 8 (also include if it's a 32 or 64 bit version)
* Firewall (McAfee, Norton, ZoneAlarm, etc.)
* Network Adapter brand, model, driver date, and driver version number (Steps below)

1. Click Start.
2. Click Control Panel.
3. Double-click on the System icon (in Windows XP, you may need to click Switch to Classic 4. View on the left hand side of the screen).
5. Select the Hardware tab.
6. Click on Device Manager
7. Expand the section labeled Network Adapters.
8. Right-click on your network card and select Properties.
9. Click on the "Driver" tab at the top


* Router brand and model # (this should be printed somewhere on the front or back or bottom)
* Cable or DSL Modem brand and model #(this should be printed somewhere on the front or back or bottom)
* ISP (Internet Service Provider)
* Is the connection wired or wireless
* Location (City, State)
______________________________________________________
I'm available Monday through Friday from 11AM to 8PM Pacific Time

Customer Support Contact Information

Got some feedback?
Feedback for Diablo Somepage