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bonehead #1664
Game crashes(1)Category: Technical SupportMay-20-2016 11:50 AM PDT (9 years ago) Go to Blizzard forum post
Hard to determine whether hardware or software issue, however I had Rad. R9 vid card and AMD A8 processor replaced.

Past 2-3 weeks usually farming rifts or greater(but not in all instances).game freezes and takes me back to desktop with blank D3 splash screen. OS wont let me close game out so I must logoff or restart!

Thanks,
Avatar of Dankorii
Dankorii
Game crashes(2)May-20-2016 5:16 PM PDT (9 years ago) Go to Blizzard forum post
bonehead,

Please post your DXDIAG file (Not the MSInfo) so we can get more information about your computer.

Here's a support article that will show you how to get the DXDIAG:

Obtaining System Files

Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply.
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