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Verinnia #1740
nVidia Kernel Errors while playing Diablo 3.(1)Category: Technical SupportMay-10-2016 10:09 PM PDT (8 years ago) Go to Blizzard forum post
I had gotten a nVidia GTX970 video card recently, updated all my drivers and have been getting nothing but Kernel Errors when playing Diablo 3 recently, could anyone possibly help me? It's been causing crashes recently, and I'd like to stop it somehow.
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Dankorii
nVidia Kernel Errors while playing Diablo 3.(2)May-11-2016 1:18 PM PDT (8 years ago) Go to Blizzard forum post
Verinnia,

Please post your DXDIAG file (Not the MSInfo) so we can get more information about your computer.

Here's a support article that will show you how to get the DXDIAG:

Obtaining System Files

Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply.
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Dankorii
nVidia Kernel Errors while playing Diablo 3.(5)May-11-2016 7:51 PM PDT (8 years ago) Go to Blizzard forum post
Icylight,

Sometimes the card needs to be underclocked from the stock speeds, especially if had been experiencing issues when being overclocked. Try lowering the clocks by about 10% to see if that helps.

You might want to see if the card is still under warranty too. If it is, I'd look into possibly RMA'ing the card since it's not supposed to be getting those errors.
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