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Dorinmar #1580
Desolate Sands AMD Radeon HD 6800 Series(1)Category: Technical SupportMay-13-2016 11:15 AM PDT (8 years ago) Go to Blizzard forum post
My screen literally split in half and the left half was the right half of the screen, and the right half was on the left. Restarted, it worked briefly, then did the same thing more excessively. Restarted once more and updated my graphics card drivers, loaded up the game and immediately my pc froze, and went to brown vertical lines all the way across my screen. If there's a place where I can upload a pic of what's happening, I'll do it so it can be more clear, it's really hard to explain. Only happens in Diablo, Act 2 tileset, that's what was behind my character when I loaded in to the immediate crash as well. Operating system is Windows 10 64 bit. Current Driver Version 15.200.1062.1004
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Dankorii
Desolate Sands AMD Radeon HD 6800 Series(2)May-13-2016 1:37 PM PDT (8 years ago) Go to Blizzard forum post
Dorinmar,

Please post your DXDIAG file (Not the MSInfo) so we can get more information about your computer.

Here's a support article that will show you how to get the DXDIAG:

Obtaining System Files

Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply.
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Dankorii
Desolate Sands AMD Radeon HD 6800 Series(4)May-13-2016 5:04 PM PDT (8 years ago) Go to Blizzard forum post
tony,

Please post your DXDIAG file (Not the MSInfo) so we can get more information about your computer.

Here's a support article that will show you how to get the DXDIAG:

Obtaining System Files

Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply.
______________________________________________________
I'm available Monday through Friday from 11AM to 8PM Pacific Time

Customer Support Contact Information

Got some feedback?
Avatar of Dankorii
Dankorii
Desolate Sands AMD Radeon HD 6800 Series(8)May-16-2016 2:33 PM PDT (8 years ago) Go to Blizzard forum post
tetkris,

Posted by: tetkris

blizzard not help you, but you can put this files to folder diablo 3 https://drive.google.com/open?id=0BwU-wbisrX7Pby0yRXZkazNmUnM


You know we have a sticky thread addressing this issue, right?
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Avatar of Dankorii
Dankorii
Desolate Sands AMD Radeon HD 6800 Series(9)May-16-2016 2:33 PM PDT (8 years ago) Go to Blizzard forum post
Gram,

Please post your DXDIAG file (Not the MSInfo) so we can get more information about your computer.

Here's a support article that will show you how to get the DXDIAG:

Obtaining System Files

Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply.
______________________________________________________
I'm available Monday through Friday from 11AM to 8PM Pacific Time

Customer Support Contact Information

Got some feedback?
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