Avatar of Szilo #21637
Szilo #21637
Lost reaper of souls(1)Category: Technical SupportMay-4-2016 5:35 AM PDT (9 years ago) Go to Blizzard forum post
Hey there,

My friend bought himself the diablo 3 a few months ago, after that i bought to him the reaper of souls as a gift FROM G2A, and it worked well for a month. So what happened is, we've played the whole day yesterday (with reaper of souls) in the new season, and we wanted to continue it a hour ago, but he couldn't continue because it said every way warning (i mean campaign mode, andventure mode, so every way). SO we just found out that he has now the simple Diablo 3 game without the dlc, and he has the chance to UPGRADE it, so he has to buy it again!!! I would like to ask you to give some hints to solve it!
Thank you very much!
Avatar of Omrakos
Omrakos
Lost reaper of souls(2)May-4-2016 6:49 AM PDT (9 years ago) Go to Blizzard forum post
Szilo,

This is typically due to the game code that was used being fraudulently obtained. Your friend can contact a Blizzard Billing representative for more information but he'll likely need to contact G2A as they were the seller.

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