Avatar of Wargasm1982 #2366
Wargasm1982 #2366
d3 strange problem(1)Category: Technical SupportMay-10-2016 7:22 AM PDT (8 years ago) Go to Blizzard forum post
If I start a new game I log in perfect. If I start from the very first quest I log in. As soon as I try load a game I get network disconnect. Tried all steps on forums reset and checked all drivers. Dx 11.1 2ghz quad core laptop with amd 6550hd with 1gb dedicated mem and 3 gb shared. 8gb ram. No idea what problem is. I tried wireless and wired connection. Strange how it lets me in as new game. This my first day playing!! Loved the 3 quests I seen so far lol.
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Dankorii
d3 strange problem(2)May-10-2016 5:17 PM PDT (8 years ago) Go to Blizzard forum post
Wargasm1982,

1. What area is the character in that you are trying to load into?

2. Please post your DXDIAG file (Not the MSInfo) so we can get more information about your computer.

Here's a support article that will show you how to get the DXDIAG:

Obtaining System Files

Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply.
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Dankorii
d3 strange problem(5)May-12-2016 3:07 PM PDT (8 years ago) Go to Blizzard forum post
Wargasm1982,

Thanks for the update. I'm glad to see that the issue is resolved. Please feel free to post again if you have any other questions.
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