Mav3rick1 #1202 | Black screen on startup(1) | Category: Technical SupportMay-12-2016 2:55 PM PDT (9 years ago) |
Hello, When I launch Diablo 3 I can see my mouse and hear sound in the background but all I see if a black screen. any suggestions on how to fix? I have already tried the window mode fix to no avail |
Omrakos | Black screen on startup(3) | May-12-2016 3:02 PM PDT (9 years ago) |
Mav3rick1, I'm going to assume you don't have a display with as high a native resolution specified in your file, it's more likely to be 1920 x 1080. Try changing the following lines in your D3Prefs.txt file DisplayModeWidth "2063" DisplayModeHeight "1298" to DisplayModeWidth "1920" DisplayModeHeight "1080" ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos |
Omrakos | Black screen on startup(7) | May-13-2016 6:48 AM PDT (9 years ago) |
Mav3rick1, It might. You can also try resetting the game options in the Desktop App. Open the app, select but do not start Diablo III along the left side, click on Options, click on Game Settings, press the Reset In-Game Options button. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos |