Mortred #22918 | Crash in Areat 2 Greater Rift(1) | Category: Technical SupportApril-27-2016 12:10 PM PDT (9 years ago) |
Hi Support Team, i will make it simple.... I pushed Screenshot-Button and my game instantly crashed. Due to progression i made with that patch i was able to clear 73, what would be my record on it. I got it, a perfect rift ;) Areat Crater 2 Golgors/Unburried-like Fatties, Ninjas/Lacunis A shame that my game instantly crashed, no gem ups, no loot. Doesnt matter, the fact that this still is in, is more frustrating. Error-Code is at me, if more chat is required. EDIT: I hope this huge post was correct?^^ EDIT 2: It only happens and happened it GR Areat 2 Level |
Omrakos | Crash in Areat 2 Greater Rift(2) | April-27-2016 12:22 PM PDT (9 years ago) |
Mortred, There's nothing to go on here unfortunately. If the error is repeatable in that you always crash when pressing the screenshot button, I'd like to see your D3Debug,.txt file. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos |
Omrakos | Crash in Areat 2 Greater Rift(5) | April-27-2016 12:45 PM PDT (9 years ago) |
Mortred, Could you try setting the game to run at a standard resolution like 1920 x 1080 instead of at the 4k res you're currently using? 2016.04.27 15:19:56.123683100 Opening Fullscreen Direct3D at 3840x2160, 32 bit, 60 Hz. Give that a try first and if it doesn't help, try the game's Scan and Repair utility next. Don't worry about the Cheats: Disabled message. It's just for internal use by our QA Team when testing the game. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - <a href="https://www.surveymonkey.com/s/Omrakos [Post edited one time, last edit by Omrakos at April-27-2016 12:47 PM PDT (9 years ago)] |
Omrakos | Crash in Areat 2 Greater Rift(7) | April-27-2016 1:07 PM PDT (9 years ago) |
Mortred, I'd expect your GTX 770 isn't really likely to be able to play at a 4k res properly which is mainly why I asked. If you continue to have a problem, I'd look at that first. Also, be sure you use a Displayport connection for the best results. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos |