 | Screen turns black when entering the Desolate Sands(1) | Category: Technical SupportMarch-11-2016 3:36 PM PST (9 years ago)  |
| I have seen a few blogs about this problem so I am sorry to make another but I do not know which category I fall under to fix this problem. I get a "Black Screen" but still have sound & the game is still running I just cant see anything once I enter the Desolate Sands. I used to run windows 7 until about a moth ago my Hard Drive crashed & I got a new Hard Drive & now use windows 10. Before upgrading to 10 I did not have this problem at all. My system is a 3Ghz Core2 Quad Extreme 1333bus, 4Gigs of DDR2 1066 RAM, & a 1Ghz DDR5 ATI HD Radeon 5760, Windows 10 64bit Now the whole game works fine until I try to enter the Desolate Sands area than the screen turns black but I can still hear everything in the background. But even the options can not be seen when I hit escape so I need to exit the game using the windows key than close the program. I have the latest Catalyst Control center installed already (Driver Packaging Version 15.201.1151.1008-151104a-296217E,,, AMD Catalyst Control Center Version 2015.1104.1643.30033) There is a Beta driver they are offering but I am not really comfortable switching to it with no guarantee that it will fix the problem & also switching to a Beta driver may cause my other games that work fine ATM to crash I have also seen under one of the blogs related to this topic that for those that get the "black screen" but still have sound effects in the background that updating to ATIs latest driver does not help them. One thing I have not tried is to reinstall the original drivers that came with my Video Card but from what I understand is Windows 10 likes to update all your drivers automatically so I have not tried yet but I will probly do so today if this happens again. So what is the issue anyway & how do I fix it? lol Sorry for being another one of hundreds of players with the same problem asking the same question but every time you guys update your game & something like this happens you usually differ us to the Video Card maker as being at fault which is kinda BS in my opinion because it was working fine before & you guys are the ones who made changes not my Video Card Manufacturer. | ||
 | Screen turns black when entering the Desolate Sands(2) | March-11-2016 5:24 PM PST (9 years ago) |
| Vainamoinen, Go ahead and try the 16.2.1 Beta Crimson drivers. This is actually part of the sticky post here. | ||
