 | This hero cannot be used without a Reaper of Souls license.(1) | Category: Technical SupportMarch-4-2016 12:31 PM PST (9 years ago)  |
| I bought Diablo 3 and Reaper of Souls on G2A last night. Made a Crusader character and played for about 3 hours. Tried to play again today and it says "This hero cannot be used without a Reaper of Souls license. Please create or select a new hero" whenever I try to select my Crusader. I tried everything, changing my password, flushing my DNS, deleting the Blizzard Entertainment folder. Checking my games files through the battle.net launcher. Was really looking forward to playing some more, any help would be greatly appreciated. | ||
 | This hero cannot be used without a Reaper of Souls license.(2) | March-4-2016 12:44 PM PST (9 years ago) |
| CoochRaider, I'm afraid the account was downgraded to the standard version. For an explanation as to why, you'd need to submit a support ticket and speak to a Billing representative. https://us.battle.net/support/en/help ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| This hero cannot be used without a Reaper of Souls license.(4) | March-4-2016 1:19 PM PST (9 years ago) |
| CoochRaider, You're going to need to talk to our Billing people for an explanation still. I can't provide the details here in a public forum. I'd suggest requesting a call back or speaking to them via a web chat as long as those options are open to you at the time you try. If you have a technical issue, I can help with that in here. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
