 | Network Disconnect error post-2.4 patch(1) | Category: Technical SupportJanuary-12-2016 4:18 PM PST (9 years ago)  |
| I was playing the game earlier today before the patch dropped. However, post-2.4, I am unable to successfully connect to a game. It fails if I create a game myself or if I try to join a game that a friend hosts. It hangs at the loading screen for minutes on end until it finally loads to the game up to show me "Network Disconnect: The game connection has been lost: your client has been disconnected from the server." My friends tell me that it initially shows me loading into an Act, but then after a minute or so says I'm back in the Menus (though on my own client, I'm still stuck on the loading screen). I attempted to log into the European region to see if I was able to connect there, but there seems to be an error where it's saying that I have to redownload the patch even though I already have it. The battle.net launcher says I'm up to date, so in that regard, I'm stuck in an endless loop. This is my Looking Glass result: PING 84.106.70.158 (84.106.70.158) 56(84) bytes of data. traceroute to 84.106.70.158 (84.106.70.158), 15 hops max, 60 byte packets 1 Blizzard (Blizzard) 0.464 ms 0.502 ms 0.679 ms 2 * * * 3 12.129.199.181 (12.129.199.181) 0.269 ms * * 4 206.16.68.41 (206.16.68.41) 0.380 ms 0.407 ms 0.484 ms 5 12-122-254-229.attens.net (12.122.254.229) 1.053 ms 1.058 ms 1.072 ms 6 cr2.la2ca.ip.att.net (12.123.132.210) 5.231 ms 4.942 ms 4.841 ms 7 ggr2.la2ca.ip.att.net (12.122.129.97) 5.061 ms 4.119 ms 4.091 ms 8 las-bb1-link.telia.net (80.239.193.213) 1.947 ms 2.150 ms 2.356 ms 9 nyk-bb1-link.telia.net (213.155.135.116) 89.165 ms 89.188 ms 89.134 ms 10 nyk-b3-link.telia.net (80.91.245.80) 89.576 ms 89.600 ms 89.373 ms 11 liberty-ic-302304-nyk-b3.c.telia.net (62.115.13.74) 89.334 ms 89.345 ms 89.408 ms 12 us-nyc01b-rd2-et-3-1-0-0.aorta.net (84.116.135.74) 182.998 ms 183.020 ms 182.902 ms 13 nl-ams09b-ri1-xe-10-0-0.aorta.net (84.116.130.18) 182.609 ms 182.633 ms 182.608 ms 14 nl-ams05a-rc2-lag-105-0.aorta.net (84.116.130.65) 182.814 ms 182.807 ms 182.807 ms 15 213.46.182.94 (213.46.182.94) 183.033 ms 182.970 ms 183.069 ms HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1. Blizzard 0.0% 10 6.8 1.2 0.4 6.8 2.0 2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3. 12.129.199.181 0.0% 10 0.5 0.7 0.4 2.5 0.6 4. 206.16.68.41 0.0% 10 0.4 0.4 0.4 0.6 0.1 5. 12-122-254-229.attens.net 0.0% 10 1.1 6.5 1.1 35.9 12.0 I have tried power cycling my router and deleting the battlenet cache on my PC. I also ran a scan and repair, the result of which was nothing to repair. Is this just from the servers getting slammed from people logging on for the new patch, or is there an issue here that I can actually fix myself? If it's just a matter of waiting for the servers, that's fine, but I don't know if there's something else I can try right now. | ||
 | Network Disconnect error post-2.4 patch(2) | January-12-2016 4:28 PM PST (9 years ago) |
| Thanks for posting here, FAE. I think this may be related to your location, and it could be a DNS issue. Can you try these steps, and see if they help? 1) Reset your network to clear any residual connections and cache. 2) Flush the DNS Cache. 3) Use Google's DNS. ________________________________________________ Rate me! https://www.surveymonkey.com/s/Velnrak “Today, we retake our homeworld, and with it, our Legacy.†| ||
| Network Disconnect error post-2.4 patch(4) | January-12-2016 5:01 PM PST (9 years ago) |
| Awesome, FAE! Good Hunting! ________________________________________________ Rate me! https://www.surveymonkey.com/s/Velnrak “Today, we retake our homeworld, and with it, our Legacy.†| ||
| Network Disconnect error post-2.4 patch(22) | February-15-2016 4:05 PM PST (9 years ago) |
Arthur420, can you tell us more about your connection?
________________________________________________ Rate me! https://www.surveymonkey.com/s/Velnrak “Today, we retake our homeworld, and with it, our Legacy.†| ||
