Avatar of dasbif #1589
dasbif #1589
pathping 1 15 2016(1)Category: Technical SupportJanuary-15-2016 8:01 PM PST (8 years ago) Go to Blizzard forum post
as requested by @BlizzardCS twitter when I asked for help:

Tracing route to 12.129.222.10 over a maximum of 30 hops

0 AsusJHR.Belkin [192.168.2.4]
1 . [192.168.2.1]
2 96.120.70.81
3 GE-9-1-rr02.bristol.ct.hartford.comcast.net [68.87.180.173]
4 be-23-sur03.needham.ma.boston.comcast.net [69.139.221.230]
5 be-39-ar01.needham.ma.boston.comcast.net [69.139.221.1]
6 be-7015-cr02.newyork.ny.ibone.comcast.net [68.86.90.217]
7 c-eth-0-3-0-pe04.111eighthave.ny.ibone.comcast.net [68.86.87.110]
8 192.205.37.33
9 cr2.n54ny.ip.att.net [12.122.130.110]
10 12.122.94.237
11 * * *
Computing statistics for 250 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 AsusJHR.Belkin [192.168.2.4]
0/ 100 = 0% |
1 1ms 0/ 100 = 0% 0/ 100 = 0% . [192.168.2.1]
19/ 100 = 19% |
2 12ms 20/ 100 = 20% 1/ 100 = 1% 96.120.70.81
0/ 100 = 0% |
3 12ms 20/ 100 = 20% 1/ 100 = 1% GE-9-1-rr02.bristol.ct.hartford.comcast.net [68.87.180.173]
0/ 100 = 0% |
4 13ms 19/ 100 = 19% 0/ 100 = 0% be-23-sur03.needham.ma.boston.comcast.net [69.139.221.230]
0/ 100 = 0% |
5 26ms 20/ 100 = 20% 1/ 100 = 1% be-39-ar01.needham.ma.boston.comcast.net [69.139.221.1]
0/ 100 = 0% |
6 28ms 19/ 100 = 19% 0/ 100 = 0% be-7015-cr02.newyork.ny.ibone.comcast.net [68.86.90.217]
3/ 100 = 3% |
7 34ms 22/ 100 = 22% 0/ 100 = 0% c-eth-0-3-0-pe04.111eighthave.ny.ibone.comcast.net [68.86.87.110]
0/ 100 = 0% |
8 33ms 22/ 100 = 22% 0/ 100 = 0% 192.205.37.33
78/ 100 = 78% |
9 --- 100/ 100 =100% 0/ 100 = 0% cr2.n54ny.ip.att.net [12.122.130.110]
0/ 100 = 0% |
10 --- 100/ 100 =100% 0/ 100 = 0% 12.122.94.237

Trace complete.
Avatar of Glaxigrav
Glaxigrav
pathping 1 15 2016(2)January-15-2016 8:06 PM PST (8 years ago) Go to Blizzard forum post
0 AsusJHR.Belkin [192.168.2.4]
0/ 100 = 0% |
1 1ms 0/ 100 = 0% 0/ 100 = 0% . [192.168.2.1]
19/ 100 = 19% |


Dasbif, it looks like you are experiencing some pretty severe packet loss immediately after your computer connects to your router/modem. Let's try restarting your network devices in order, and then performing a DNS Flush to see if this addresses the issue.

Give that a shot and let us know how it goes!
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