Avatar of Batman #11601
Batman #11601
Disconnects every 10 minutes error 3007(1)Category: Technical SupportNovember-28-2015 7:41 PM PST (9 years ago) Go to Blizzard forum post
I'm getting disconnected from diablo 3 about every ten minutes. I've already done everything in the support forums to try and fix this but so far nothing has helped. it doesn't affect any other blizzard game and it doesn't disconnect me from the client. It wasn't happening about two weeks ago when I bought the game.

Tracing route to INTEL_CE_LINUX [12.129.222.10]
over a maximum of 30 hops:
0 Draco [192.168.0.18]
1 INTEL_CE_LINUX [192.168.0.1]
2 * * *
Computing statistics for 25 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Draco [192.168.0.18]
0/ 100 = 0% |
1 7ms 0/ 100 = 0% 0/ 100 = 0% INTEL_CE_LINUX [192.168.0.1]

Trace complete.

Tracing route to INTEL_CE_LINUX [12.129.222.10]
over a maximum of 30 hops:

1 1 ms 7 ms 9 ms INTEL_CE_LINUX [192.168.0.1]
2 * * * Request timed out.
3 28 ms 27 ms 31 ms INTEL_CE_LINUX [24.156.137.81]
4 30 ms 17 ms 19 ms INTEL_CE_LINUX [69.63.248.181]
5 36 ms 41 ms 38 ms van58-9-230-26.dynamic.rogerstelecom.net [209.148.230.26]
6 * 35 ms 49 ms ix-11-1-5-0.tcore2.AEQ-Ashburn.as6453.net [206.82.139.61]
7 33 ms 65 ms 30 ms INTEL_CE_LINUX [192.205.34.245]
8 41 ms 39 ms 40 ms cr1.wswdc.ip.att.net [12.122.113.42]
9 39 ms 39 ms 39 ms INTEL_CE_LINUX [12.123.250.37]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
Avatar of Amalowyn
Amalowyn
Disconnects every 10 minutes error 3007(4)November-29-2015 2:16 PM PST (9 years ago) Go to Blizzard forum post
It looks like you're getting some timeouts in your traceroute in hop two. Please try the following steps and let me know if you see any changes:

1. Power cycle your network devices
2. If you're using wireless internet, try switching to a wired connection.
3. Flush your DNS
4. Temporarily disable any firewalls or security software
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