 | Game is crashing(1) | Category: Technical SupportNovember-6-2015 9:00 AM PST (9 years ago)  |
| I recently updated my computer to windows 10. I've updated the Geforce driver and the Intel graphics driver. But yet the game keeps crashing saying something about a d3d error. I get this code 208788E6-36A4-4E95-917E-C08C018E0986 D3 won't start back up unless I reboot my computer. | ||
 | Game is crashing(2) | November-6-2015 9:19 AM PST (9 years ago) |
| Brunoni, Could you please post some information about your computer? You can find this information in the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Game is crashing(4) | November-6-2015 9:37 AM PST (9 years ago) |
| Brunoni, Do you know what device is being described here: USBDisplay Devices ------------------ Device Name: DisplayLink Display Adapter (4302) Present: TRUE Connected: TRUE Driver Date: 10/16/2015 00:00:00 Driver Version: 7.9.630.0 Driver Provider: DisplayLink Corp. Driver Rank: 7F38C790 Could you try powering down the laptop, physically disconnecting the device above, then powering it back up and re-testing the game? ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
 | Game is crashing(6) | November-6-2015 10:42 AM PST (9 years ago) |
| Brunoni, can you disengage the DisplayLink and see if you're receiving the same error strictly utilizing your laptop screen? I'd like to rule out some incompatibilities with Windows 10 and the DisplayLink device there. | ||
