Diablo III
Avatar of xyz #1103
xyz #1103		Game crashes on El Capitan(1)Category: Mac Technical SupportOctober-2-2015 9:45 PM PDT (9 years ago) Go to Blizzard forum post
The game crashes on El Capitan. Graphics look scrambled right before the crash. No such issue with Yosemite.

The crash timing and location seems random. Crash could occur after playing few rounds, but sometimes couldn't even finish 1 rift. Crash location could be in town or in rift.

After crash, pop-up windows shows:
"The application encountered an unexpected error."
Please use the Report ID below when communicating with Blizzard about this issue.
D219FFC2-F1BA-4F03-A8C4-7D919C12D506

Here are my Mac's system info:

Hardware Overview:
Model Name: iMac
Model Identifier: iMac13,2
Processor Name: Intel Core i5
Processor Speed: 2.9 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 8 GB
Boot ROM Version: IM131.010A.B08
SMC Version (system): 2.11f14

Graphics/Displays:
NVIDIA GeForce GTX 660M:

Chipset Model: NVIDIA GeForce GTX 660M
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0fe0
Revision ID: 0x00a2
ROM Revision: 3707
Displays:
iMac:
Display Type: LCD
Resolution: 2560 x 1440
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes

Software:
System Software Overview:

System Version: OS X 10.11 (15A284)
Kernel Version: Darwin 15.0.0
Boot Volume: Macintosh HD
Boot Mode: Normal
Computer Name: XXXXX
User Name: XXXXX
Secure Virtual Memory: Enabled
Time since boot: 1 day9:37
Avatar of Glaxigrav
Glaxigrav		Game crashes on El Capitan(4)October-6-2015 3:27 PM PDT (9 years ago) Go to Blizzard forum post
It looks like the crash event is happening in com.apple.GeForceGLDriver. Let's try grabbing the most recent OS X 10.11 Graphics Driver here and see if that helps address the issue.

Let me know how it goes!
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