 | Mouse lag since patch 2.3(1) | Category: Mac Technical SupportSeptember-22-2015 9:47 PM PDT (9 years ago)  |
| Hello. I have a trouble since launch patch 2.3. It happens a few times that mouse are "lagging" all the time, and it's dangerous for HC play My Mac Info: Hardware: Nombre del modelo: iMac Identificador del modelo: iMac11,3 Nombre del procesador: Intel Core i5 Velocidad del procesador: 2,8 GHz Cantidad de procesadores: 1 Cantidad total de núcleos: 4 Caché de nivel 2 (por núcleo): 256 KB Caché de nivel 3: 8 MB Memoria: 12 GB Velocidad de interconexión del procesador: 4.8 GT/s Versión de la ROM de arranque: IM112.0057.B01 Versión SMC (sistema): 1.59f2 Número de serie (sistema): xxx UUID de hardware: xxx Graphics/Screen: Modelo de chipset: ATI Radeon HD 5750 Tipo: GPU Bus: PCIe Anchura de canal PCIe: x16 VRAM (total): 1024 MB Fabricante: ATI (0x1002) ID del dispositivo: 0x68a1 ID de la revisión: 0x0000 Revisión de la ROM: 113-B9710C-238 Versión del driver EFI: 01.00.417 Pantallas: iMac: Tipo de pantalla: LCD Resolución: 2560 x 1440 Profundidad de pÃxel: Color de 32 bits (ARGB8888) Pantalla principal: Sà Duplicado: Desactivado En lÃnea: Sà Integrado: Sà Software: Versión del sistema: OS X 10.10.5 (14F27) Versión del kernel: Darwin 14.5.0 Volumen de arranque: Macintosh HD Modo de arranque: Normal Nombre del ordenador: xxxx Nombre de usuario: xxxx Memoria virtual segura: Activado Tiempo desde el arranque: 10:26 | ||
 | Mouse lag since patch 2.3(2) | September-23-2015 7:29 PM PDT (9 years ago) |
| ElLobo76, do you currently use the Accessibility > Display > Cursor Size feature? If so, does reducing it down to Normal resolve the issue? Also, does the mouse lag occur in other games or when you're using your Mac normally? Have you tried swapping out a different mouse? ______________________________ Technical Support: Monday-Friday, 12pm - 9pm Pacific Time How am I doing? || Support Agent Feedback || | ||
| Mouse lag since patch 2.3(4) | September-25-2015 12:40 PM PDT (9 years ago) |
I also play on a mac and sometimes the mouse lags. No cursor size feature and no lag outside the game. How often do you encounter the mouse lag, fladson? How long does the lag last when it happens? ______________________________ Technical Support: Monday-Friday, 12pm - 9pm Pacific Time How am I doing? || Support Agent Feedback || | ||
| Mouse lag since patch 2.3(7) | September-28-2015 4:38 PM PDT (9 years ago) |
| Let's reset your NVRAM to see if that resolves the issue with the mouse cursor delay in fullscreen. 1. Shut down your Mac. 2. Locate the following keys on the keyboard: Command (⌘), Option, P, and R. 3. Turn on your Mac. 4. Press and hold the Command-Option-P-R keys immediately after you hear the startup sound. 5. Hold these keys until the computer restarts and you hear the startup sound for a second time. 6. Release the keys. After resetting NVRAM, you may need to reconfigure settings for speaker volume, screen resolution, startup disk selection, and time zone information. Give that a shot and let me know how it goes. ______________________________ Technical Support: Monday-Friday, 12pm - 9pm Pacific Time How am I doing? || Support Agent Feedback || | ||
| Mouse lag since patch 2.3(9) | September-29-2015 1:49 PM PDT (9 years ago) |
| Thanks for giving it a shot, ElLobo76. Let's restart your machine with all login items disabled: 1. Restart the computer. 2. Start your computer, hold down Shift when you see the progress bar in the startup window, then release Shift after your desktop appears. Once rebooted, let me know if the issue persists with login items disabled. Launch straight into the Battle.net App / Diablo III and test without any other programs open. ______________________________ Technical Support: Sunday-Thursday, 12pm - 9pm Pacific Time How am I doing? || Support Agent Feedback || | ||
