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DarknesS #12824
Blizzard Support Team Help Us With Code Error 3006(1)Category: Technical SupportSeptember-3-2015 12:54 AM PDT (9 years ago) Go to Blizzard forum post
i can enter europe and asia region.
but americas server keep me stuck in hero retrieving list and an error pop up code error 3006.
my internet connection is fine.
already update my OS.
already troubleshoot my desktop but it works fine. Only in americas server error 3006 pop up.
i want to play my main region.

help us blizzard PLEASE!!
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Velnrak
Blizzard Support Team Help Us With Code Error 3006(2)September-3-2015 9:28 AM PDT (9 years ago) Go to Blizzard forum post
DarknesS, this may be related to your location and region. Can you try these steps, and see if they help?

1) Reset your network to clear any residual connections and cache.
2) Flush the DNS Cache.
3) Use Google's DNS.
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Velnrak
Blizzard Support Team Help Us With Code Error 3006(4)September-3-2015 10:52 AM PDT (9 years ago) Go to Blizzard forum post
Posted by: CHIBOMAN

on the americas region when I create a game it goes to a loading screen for awhile ( 5mins ) then errors out saying can't retrieve hero ...

Hey CHIBOMAN, that's a slightly different issue, and we're continuing to investigate this.
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Velnrak
Blizzard Support Team Help Us With Code Error 3006(8)September-4-2015 8:28 AM PDT (9 years ago) Go to Blizzard forum post
This issue was resolved early this morning. Please let us know if your still encounter issues logging on.
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Velnrak
Blizzard Support Team Help Us With Code Error 3006(13)September-4-2015 2:33 PM PDT (9 years ago) Go to Blizzard forum post
Can you post a trace route?
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