 | Blood and sand freezes(1) | Category: Technical SupportSeptember-10-2015 2:51 PM PDT (9 years ago)  |
| I am on the blood and sand quest where you have two things to find. My problem is after the spirit comes out and talks I move on and then it freezes right after the spirit goes away. This is the only place I am having problems at. I have turned my basics all the way down, my lats are at 162 msec... I have also played with higher lats and it doesn't freeze up at all. I put it in adventure and it doesn't mess up at all. Can anyone help me with this problem? | ||
 | Blood and sand freezes(2) | September-10-2015 3:04 PM PDT (9 years ago) |
| DemonicStorm, Please post your DXDIAG file (Not the MSInfo) so we can get more information about your computer. Here's a support article that will show you how to get the DXDIAG: Obtaining System Files Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Customer Support Contact Information Got some feedback? | ||
| Blood and sand freezes(4) | September-10-2015 5:29 PM PDT (9 years ago) |
| DemonicStorm, There are a couple of possible solutions for Windows 10 users having issues in Desolate Sands while using an AMD card. First, try installing the latest beta video driver from AMD and then test out the game. Here's a link where that update can be found: http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx If the issue persists, try the user posted workaround posted in this thread: http://us.battle.net/d3/en/forum/topic/13680258381?page=4#62 ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Customer Support Contact Information Got some feedback? | ||
