Avatar of Morronic #1110
Morronic #1110
Can't attach a Digipass Go 6 authenticator to my account(1)Category: Technical SupportAugust-25-2015 5:56 PM PDT (9 years ago) Go to Blizzard forum post
I recently updated hearthstone on my phone using the amazon app store, but i had to uninstall the mobile authenticator to do so. Now i get an error code 505 when i try to reinstall the mobile authenticator app.

In the meantime i tried to attach a Digipass Go 6 authenticator that I got from Blizzcon '09 to my account but when i get to step 2 it says "invalid Authenticator code".

Any help pls?

PS: i did unattach the mobile authenticator before removing it from my phone.
Avatar of Omrakos
Omrakos
Can't attach a Digipass Go 6 authenticator to my account(2)August-26-2015 7:28 AM PDT (9 years ago) Go to Blizzard forum post
Morronic,

This is something you'd need to talk to a Billing representative about I'm afraid.

This support article will lead you through the process of submitting a ticket, requesting a call back, or entering into a live web chat session.

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